Amby19 Posted May 1, 2017 Report Share Posted May 1, 2017 All of a sudden, my 64-bit Win 10 Pro (v 1511) desktop will no longer wake up from sleep via my USB keyboard or mouse. It worked perfectly for the last year until yesterday, no matter how many power cycles it went through. I shut it down last night, but after I booted up this morning and later put it to sleep, it would no longer wake up no matter what I do. There were no changes whatsoever since yesterday; no installs and no updates. I've tried a few power cycles since then, but the problem remains. I made no changes to my power profile. I do NOT have "fast start" or hibernation enabled, and I've made no changes to my BIOS settings. All of the HIDs have "Allow this device to wake the computer" enabled as well as all USB devices. No devices are set to "Allow the computer to turn off this device to save power" enabled. The machine is a home-built desktop based on an ASUS Z87-A mobo with an Intel i5-4460 @ 3.20GHz. Along with it's built-in Intel HD Graphics 4600 video adapter connected via HDMI to an HD monitor, it has an AMD Radeon HD 6450 connected via an HDMI switch that's usually unswitched (i.e., not connected/not active). When active, it's connected to an HDTV, but again, that's usually not the case, and I haven't used it that way in at least a month. The USB-2 keyboard and mouse are separately connected to a USB-3 hub that's connected to a USB-3 port on the computer. I've since tried using different USB-3 and USB-2 ports, but that made no difference. All that being the case, since there's been NO changes whatsoever, it's truly bizarre that it just suddenly stopped working! What can I do? Quote Link to comment Share on other sites More sharing options...
Amby19 Posted May 1, 2017 Author Report Share Posted May 1, 2017 Additional Info-- output of "powercfg –devicequery wake_armed" command: HID-compliant system controller (002) Realtek PCIe GBE Family Controller HID-compliant consumer control device (008) HID-compliant vendor-defined device (022) Logitech USB TrackMan Wheel (009) HID Keyboard Device (027) Quote Link to comment Share on other sites More sharing options...
Amby19 Posted May 1, 2017 Author Report Share Posted May 1, 2017 Problem solved. I reset ALL the power profiles to their default values, rebooted, changed my selected power profile back to my custom values, and viola! -- my machine is waking up correctly again! Quote Link to comment Share on other sites More sharing options...
Irene Posted May 2, 2017 Report Share Posted May 2, 2017 Good news, Amby19. Thanks for posting back and for the explanation. It may be useful to someone else with the same issue. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.