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Since installing Win. 10 Version 1709 I keep getting this error message:-

See attachment.

This "Setpoint" program gives information as to if Caps lock is on & also Battery condition in Mouse & Keyboard. I don't want to uninstall but how do I get rid of error message?

Thanks

 

Untitled 1.pdf

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No idea, but two suggestion.

  1. Try installing the latest updated version of Setpoint Here
  2. Try Logitech community support forum                  Here

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My advice (for what it is worth) is to give Linux a try.

I switched three or four years ago. I am running Mint and all is peace and joy.

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On 05/01/2018 at 10:52 PM, Boris said:

Thanks , yes I found this late last night, but have not got a clue as what to do:-

Quote

 

OK, I have got tired of waiting for a fix and I have solved it myself.

 

The problem is caused by the old DLL, probably due to DEP.

 

%ProgramFiles%\Logitech\SetPointP\msvcp110.dll

 

You have 2 options (terminate Setpoint.exe beforehand):

 

1, Remove the file, it will force Setpoint to use the DLL located within Windows

 

del "%ProgramFiles%\Logitech\SetPointP\msvcp110.dll" /s /f /q

 

If it is not updated, you can download the whole package here:

 

www.softpedia.com/get/Others/Signatures-Updates/Visual-C-Runtime-Installer.shtml

 

 

 

 

But I have not got a clue as what to do!

 

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Sorry, but I can't see the problem you have in doing this !

 

Obviously I can't test it myself, because I don't have a Logitech mouse or use Setpoint.

 

As the man says .........

 

Ctrl + Alt + Delete to open Task Manager,

More details

Find Setpoint.exe in Processes,

Right click it and select End Task

 

Then use Windows Explorer to navigate to C:\ProgramFiles%\Logitech\SetPointP
Right click on msvcp110.dll and press delete

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58 minutes ago, Boris said:

Sorry, but I can't see the problem you have in doing this !

 

Obviously I can't test it myself, because I don't have a Logitech mouse or use Setpoint.

 

As the man says .........

 

Ctrl + Alt + Delete to open Task Manager,

More details

Find Setpoint.exe in Processes,

Right click it and select End Task

 

Then use Windows Explorer to navigate to C:\ProgramFiles%\Logitech\SetPointP
Right click on msvcp110.dll and press delete

First problem is that I am not as confident as you when it comes to deleting aspects of programs etc.

For instance when i go into Task Manager there are two Logitech entries, KHAL & Event Manager but no Setpoint.Exe.


 

After this deleting "msvcp110.dll" scares me, although it's easy to get to this part of the program package.

As I say I'm not as confident as you in dealing with issues such as this but thanks for your help/support Boris.

PS The original problem has not reoccurred since Friday so I will leave well alone

.

PS The initial problem of the error message has not reoccurred since Friday so at the moment I will leave it alone

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