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Print server / Word


jrjr
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I guess this is a hardware issue.....

We recently installed a Dell 3300 wireless print server. Attached to this is a USB HP 4315 printer. I can print anything I want from all of the windows machines and Linux machines except for Microsoft word documents from the windows machines. I tried Office XP on 2 machines, then uninstalled it and installed Office 2003 and still could not print a word document.

When I click print, it just sits there, nothing in the que, no activity from the printer, nothing. It will sit there forever till I try to end it and then it becomes non responsive and I have to end the process. If I hook the printer directly to the USB port on a pc it will print fine.

I called Dell support but they said, as expected, that this would only be supported if it were a Dell printer.

Any suggestions?

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