Jump to content

Random computer lock.


v3trae
 Share

Recommended Posts

I'm working on a clients machine who had a pretty crazy virus infection. Long story short after cleaning all the malware out the machine will continually push me back to the welcome screen, much like hitting windows L. No screen saver comes on and the machine isn't hybernating. I have never seen this before and curious if this is virus activity, a problem with windows or if there is just some option to do this that I have never seen. Any help is appreiated. Thank you.

Link to comment
Share on other sites

Welcome to the Windows Forum.

  1. What Windows version is it?
  2. I don't understand "push me back to the welcome screen"; can you provide a screenshot?
  3. Are you sure you have cleared all infections? What tools did you use to clean the computer?
  4. Have you tried a Windows Repair installation?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy