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Installed new software, but won't start


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Since a couple of days, I have the following trouble. I use XP, servicepack 3.

When I install new software, there seems to be no problem. There is a new directory created and all the necessary files are installed, including the exe file and a shortcut on my desktop. But I cannot start the programs, they simply don't. Someone has an explanation and can advise me?

Today I received my new NAVMAN S 70, installed the software, but can't open the program.

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