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Windows has recovered from an unexpected shutdown


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Hello,

I really need your help with my quite new computer,

ever since I've installed Windows 7 as my OS, I get this message after an unexpected reset followed by a blue screen

(I worked with XP for a about a month and a half and there were no troubles)

the info of the message is:Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1037

Additional information about the problem:

BCCode: d1

BCP1: 01000000

BCP2: 00000002

BCP3: 00000000

BCP4: 88EE0D3F

OS Version: 6_1_7600

Service Pack: 0_0

Product: 256_1

Files that help describe the problem:

C:\Windows\Minidump\060210-18174-01.dmp

C:\Users\MediaCenter\AppData\Local\Temp\WER-5007834-0.sysdata.xml

Read our privacy statement online:

Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

I'll add the dump file too,

I really appreciate your help,

Amir

060210-18174-01.txt

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The 0x000000D1 error is usually associated with device drivers; check the Event Viewer if it gives you any indication which driver may cause the problem.

Also try http://fixitcenter.support.microsoft.com/ to find any obvious driver problems. Be sure to make a System Restore Point, or better even a full backup before proceeding, as this software is still in beta.

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Right click my computer, left click on properties/system protection/advanced/start up and recovery/settings untick the box automatically restart. windows should give you an error message now instead of just restarting. But this does not stop blue screens and locking up.

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the automatically restart is cancelled now, so I'll get the message next time,

I did find a driver that doesn't installed properly, the print screen is attached,

but it's weird since I've download the latest drivers from both Gigabyte website for my H55M-UD2H motherboard, which related to the realtek drivers, and from the realtek website,

the versions are 2.96 from Gigabyte and 2.99 from realtek, and nothing helps,

I also download the latest driver for the ATI 5770...

that's it for now...

post-17314-085962500 1275857701_thumb.jp

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Hello again,

just had another blue screen, while trying to install the driver manual with the realtek's driver.

Surprisingly, the driver seems to be installed properly, no yellow mark and stuff...

let's wait and see if there will be more blue screen (hopefully not :] )

btw, the automatic shutdown cancellation did not help since my pc is connected to a TV screen, and from some reason when the blue screen took place, the TV has the "no signal" message... so I could not see the message...

I'll upload the new dmp file, although I guess it has the same content has the previous one...

(change it's suffix back to dmp,

thanks,

060710-18501-01.txt

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Can you show us a screenshot of the Task Manager, how it looks now?

Can you try this http://fixitcenter.support.microsoft.com/ ?

I tried the fixitcenter but every test there went just fine,

Anyway, the pc was on all night (no blue screen in the meanwhile)

I'm adding the screenshot (which after the manual installation looks fine, take a look please

post-17314-032910200 1275899670_thumb.jp

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Can you show us a screenshot of the Task Manager, how it looks now?

Can you try this http://fixitcenter.support.microsoft.com/ ?

I tried the fixitcenter but every test there went just fine,

Anyway, the pc was on all night (no blue screen in the meanwhile)

I'm adding the screenshot (which after the manual installation looks fine, take a look please

I just saw that you asked for the Task Manager...

on what tab would you like me to open it?

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