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Dell issues?


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Hello there, I have joined this site and am posting for the 1st time, I hope to find a cure for a problem .

My Girlfriends Toshiba Laptop has died, she bought a desktop for £60 to replace it. She got a Dell Dimension 3100

The Tosh was Vista but the Desktop is XP PRO SERVICE PACK 2

I have tried windows to upgrade to SP3 but I.E. just dies when I try to download it from the Windows site?

My main problem though is that the integrated sound card does not work. This has happened since I re-installed XP PRO.

I have googled and found 2 programs- DRIVER DETECTIVE and WINZIP DRIVER REPAIR. Both scanned the p/c and found multiple driver issues but would not repair without a fee.

I do not want to pay a fee only to find that the problem is not fixed afterwards.

Is there any free driver check and repair programs? I have tried the Dell Suport site, but her I.E ( version 8) drops the site after 2 attempts to load the page.

If I can do a Driver update I feel the problem might get fixed, any ideas?

Thanks,

Quiz.

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I have tried windows to upgrade to SP3 but I.E. just dies when I try to download it from the Windows site?

What you mean "IE just dies"; can you describe that problem in a little bit more details?

Don't download Windows updates from anywhere but the Microsoft site; download SP3 from http://www.microsoft.com/en-us/download/details.aspx?id=24

Don't do anything else until you've completed installing SP3 and all subsequent updates!

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I have googled and found 2 programs- DRIVER DETECTIVE and WINZIP DRIVER REPAIR.

There are lots of stupid driver update programs out there; the only reliable one I have found is DriverMax.

There is a paid version, and there is a free version that allows two driver downloads per day. I have used the free version successfully for many years.

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