Metro problems and Refresh fails

[Daniel Lecoq]

Hi all,

I have Windosws 8 Pro on my ASUS K70IJ. The pc was originally shipped with Windows 7 and I upgraded to Windows 8 about half a year ago and haven't had any major problems since. That was until yesterday. It seemed like a simple problem, the Metro apps won't open and some tiles won't even load. Anything downloaded from the store will not open and the store won't even launch (se. However, desktop apps will open just fine from the Metro Screen.

So far I've restarted the computer several times but it never fixes the issue. I've downloaded the Modern Apps troubleshooter from Microsoft but it didn't solve my problem either. I've tried all the fixes I could find on Google but none worked except one. The fix was to create a new user with a local account. On the new account the Metro Apps would all show up, launch perfectly, and the Store even worked. However I didn't like the idea of having to switch between accounts just to use different apps so I decided to try a Refresh.

I didn't want to do one first because I would lose desktop apps and it's a pain to download again and reinstall and find all the serial numbers. But I tried it using my install drive which is a USB. I have done Refreshs before with this same pc and the same USB and it's always worked fine, however now it always fails. Even automatic repair and system restore both fail. My backup drive is in England and I won't be there for another two months and needless to say, I haven't backed up in a while.

If anyone has an idea please help me, if it's just a fix for the Metro problem I'll be very thankful. However the failed Refresh worries me.

Also, the Metro screen has the same problems in Safe Mode and when I click an icon in Safe Mode (the Store for example) I get a message saying that the Built-In administrator can't open the app, "try with a different account" I don't know if this is normal.

I have two USB drives, one that I created when I first went from Win7 to Win8 and one that I created later called RECOVERY which is a boot image or something like that I guess.

Any help is much appreciated,

Daniel

Originally I tried to post this on Microsofts Support Community website but for some reason "The request failed" so I'm desperately looking around for help on other forums.

[ɹəuəllıʍ ʇɐb]

Welcome to the Windows Forum!

But I am sorry to say that you may not get much help with Windows 8 here. The only regular member that has tried it threw it away in disgust. Almost everybody else is very happy to stay with Windows 7, and have no intention to "upgrade" to another major Microsoft failure.

But, hopefully, someone may know something about W8...