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Hi there, I have a strange issue on my laptop that my IT dept can't figure out. System: Windows XP SP3 Symptoms: I boot up my PC, I login with my username and password (on our local business domain). Everything works fine. Then when I lock my screen (either with ctrl+alt+del ro by waiting for 30 minutes) I cannot unlock it with my username and password that I just logged in as. The message I get is: "The password is incorrect. Please retype your password. Letter in passwords must be typed using the correct case" This does not happen on any other PC, just this one. I have had IT delete my user account on the PC that is affected and this worked for a short while (I think a day or so) until the issue came back. My thoughts: There is somthing wrong with my PC that makes it lose or get the wrong password for my user name when I try to unlock it. A hard reboot and re-login always works. (so, no, there is no chance I am typing in the wrong password, not the number of times I have tried! - and I have checked the caps etc... by typing into the username field just to test I can enter the password correctly). As I say, this is a strange issue. One thing I read online was regarding some services running or NIC for laptops, but I dont even know what NIC is! Any ideas