sapins Posted March 22, 2005 Report Share Posted March 22, 2005 I am running XP Home and I downloaded Windows Media Player V10.0 which would not install so I tried V9.0 which also would not install.In both cases I got the message "This version of Windows Media Technologies is incompatible with this version of Windows"Why will Microsoft's software not install on it's own OS? Quote Link to comment Share on other sites More sharing options...
scuzzman Posted March 22, 2005 Report Share Posted March 22, 2005 What service pack are you running?Also - have you removed the WMP that is already pre-packaged with Windows?Did you buy a retail or OEM version of Windows, or did it come on your PC? Quote Link to comment Share on other sites More sharing options...
sapins Posted March 22, 2005 Author Report Share Posted March 22, 2005 Service pack 2.Just found WMP in F:|programmes but I cannot open it! It does not show up in All programmes or in Add/Remove progammes.I bought a retail upgrade of XP for 98SE. Quote Link to comment Share on other sites More sharing options...
scuzzman Posted March 22, 2005 Report Share Posted March 22, 2005 OK - go to Control Panel and to Add/Remove ProgramsEnter the Windows Setup on the left columnSee if Windows Media Player is installed there. Quote Link to comment Share on other sites More sharing options...
sapins Posted March 22, 2005 Author Report Share Posted March 22, 2005 Yes it's listed with a tick in the box alongside.Is media player on the XP CD? Can I delete the folder in F:\programmes and re-install it from the CD? Quote Link to comment Share on other sites More sharing options...
bvw Posted March 22, 2005 Report Share Posted March 22, 2005 Currently it appears that wmploc.dll in C:\Windows\System32 is the file causing hell for some users while trying to WMP 10. The solution might be rather simple, navigate to C:\Windows\ServicePackFiles\i386 and copy wmploc.dll to C:\Windows\System32. Now, run the WMP 10 installer again and see what you get.posted on Saturday, October 02, 2004 9:42 PMhttp://msmvps.com/chrisl/archive/2004/10/02/14743.aspx Quote Link to comment Share on other sites More sharing options...
sapins Posted March 22, 2005 Author Report Share Posted March 22, 2005 bvw, you are a STARJust done as you suggested and it loaded without any problems.Thank you very much for your help and you too scuzzman, you both have my thanks for your help,Regards,sapins. Quote Link to comment Share on other sites More sharing options...
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