Bev Posted May 30, 2005 Report Share Posted May 30, 2005 Hi, Hope you can help because BT cant :angry: I have recently subscribed to BT Broadband. I have been having some system problems which may be the result of backlash from removed, virus and malware. Anyway I am pretty sure the system is clean now. However my system keeps hanging when I go online cant do anything but power off and on again. One theory is the modem or broadband connection. To eliminate this I am trying to uninstall and reinstall the software for BT Voyager 105. I cant it comes upwith an error box see attached. I have tried to uninstall through control panel add/remove but there's no listing. Any ideas ? :) Quote Link to comment Share on other sites More sharing options...
CurlyWhirly Posted May 30, 2005 Report Share Posted May 30, 2005 If you want to uninstall the modem drivers have you tried Add/remove Pro from Click here as I use it myself and you should be able to uninstall the drivers after using this program. Quote Link to comment Share on other sites More sharing options...
Bev Posted May 30, 2005 Author Report Share Posted May 30, 2005 Thanks a ver useful programme worth keeping. However it doesen't help here as the Voyager 105 or BT software is not listed. Quote Link to comment Share on other sites More sharing options...
lester1 Posted May 30, 2005 Report Share Posted May 30, 2005 Have you tried using the "Safley remove hardware button" in the system tray ?Mine shows my BT Voyager modem. Quote Link to comment Share on other sites More sharing options...
Bev Posted May 31, 2005 Author Report Share Posted May 31, 2005 I just tried that... its listed but doesent uninstall. Just stops the programme ??? Quote Link to comment Share on other sites More sharing options...
r4may Posted May 31, 2005 Report Share Posted May 31, 2005 Have you tried disconnecting the modem then uninstalling and re-installing the software then reconnecting the modem Quote Link to comment Share on other sites More sharing options...
Bev Posted May 31, 2005 Author Report Share Posted May 31, 2005 Yes tried that. Still get the error message !! Quote Link to comment Share on other sites More sharing options...
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