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Protection Error 15


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Guest ellas

try this boris http://support.microsoft.com/?kbid=217392 and some info Code 15

This device is causing a resource conflict. (Code 15)

To resolve the conflict, click Hardware Troubleshooter and follow the instructions in the wizard.

Solution button: Hardware Troubleshooter

This code means that the device's resources are conflicting with another device's resources, likely caused by re-enumeration.

To resolve this problem, follow the instructions in the Hardware Troubleshooter. In addition, see the "Troubleshooting Conflicting Hardware" topic in Windows 95 Help, or see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 133240

TITLE: Troubleshooting Device Conflicts with Device Manager http://support.microsoft.com/default.aspx?...kb;EN-US;133240

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ellas,

This is exactly the problem that I have in Device Manager - posted previously!

But how on earth do you locate the download fix ?

On the page says -

Microsoft Knowledge Base Article - 217392

Device Problems in Device Manager Due to ACPI Global Lock Problem

The information in this article applies to: Microsoft Windows 98

This article was previously published under Q217392

SYMPTOMS

After you start Windows 98 on a computer that conforms to the Advanced Configuration and Power Interface (ACPI) specification, several hardware devices may not function and may appear in Device Manager as having problems, with the following error messages:

This device is either not present, not working properly, or does not have all the drivers installed (Code 10).

Try upgrading the device drivers for this device.

CAUSE

The Windows 98 ACPI driver (Acpi.sys) does not properly execute the release of the ACPI Global Lock when the Global Lock is explicitly released by ACPI Source Language (ASL) code.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next update that contains this fix.

File name Version Date Time Size

--------------------------------------------------------

Acpi.sys 4.10.2000 11/23/98 7:51pm 80,256 bytes

NOTE: This is the same fix documented in the following article in the Microsoft Knowledge Base:

196008 Computer Stops Responding When You Try to Shut It Down

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

GlobalLock is a feature of ACPI that allows protection of resources between ASL code executed by the operating system and the legacy BIOS/SMI environment. GlobalLock can be treated as a mutex that can be explicitly acquired and released. The original release of Windows 98 does not execute the explicit release when encountered in the ASL code. Therefore, once the GlobalLock mutex is acquired, the operating system never releases. This causes a number of problems, including exclamation points on all the devices that require access to a resource that needs to be protected by GlobalLock.

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ellas - I know !

I've been trying for 2 hours !

The PC keeps crashing.

The browser keeps locking up.

M/S say contact the manufacturer - who is no longer trading !

I'm really *beep*ed off !

My Win98 is OEM (came pre-installed) 4 years ago - all I want is the new file !

File name Version Date Time Size

--------------------------------------------------------

Acpi.sys 4.10.2000 11/23/98 7:51pm 80,256 bytes

I'm off to bed !

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