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REMOTE ASSISTENCE


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Hi, I´m trying to use Remote Assistence in two machines with windows xp

mine is xp home e the other xp pro

xp pro machine send me an email to help trough help and Suport, remote assistence.

When I open the email and run it, get a message

that I will translate (because my language is portuguese) to:

"remote server can´t create objet"

I´m not an expert on in, but doesn´t it seems to be an activex problem ?

I can´t find any reference about what is the problem, and reinstall my windows is out of the question

at least for a while

Thanks if there is somebody with an answer.

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Hello Recardo Gaspar. :) Have a look at the detailed guide from Microsoft on how to set up and use "Remote assistance" This should answer your question and allow you to make the connection with your friend. If you still have a problem after looking through the linked guide then please post back to this topic and we'll see if we can help out some more. XP remote assistance

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