dadyassa Posted February 17, 2006 Report Share Posted February 17, 2006 Hi guys, I have a telefonica router that is set up for my pc and works fine.My daughter has left her pc here for a while so I thought I would have a play and connect to the web.No go, her pc running XP pro with a 3com 3C920-EMB.WNM integrated fast ethernet controller would not connect, although it says it is working correctly.The router has connections for four pc`s but I have found out it has been set up for one pc only because mine only works in the first socket, apparently it can be configured for mono or multi pc`s using the three other sockets.I took out my pc cable from the router socket that is live and plugged hers in, still no go, get error that local area network cable is unplugged and no light on router.In properties it lists client for ms networks, file and printer sharing, QoS packet scheduler, internet protocol (TCP/IP) is something missing ?TIA john Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 18, 2006 Report Share Posted February 18, 2006 Does she have more than one NIC? You might try doing an IPCONFIG /RELEASE at the cmd prompt and checking which NIC's are enabled.If she had been using a wireless NIC prior to you trying to connect with the Cat 5 Ethernet NIC, it may have an IP Address stored that is hindering your connection.Also, what ISP does she use? Is it different from yours? Does it require some kind of authentication? Her PC may be set up to use that to access the Internet. Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 18, 2006 Author Report Share Posted February 18, 2006 Hi homecomputeraid, thanks for the help.As far as I know her pc has never been onto the net as where she lived she never had a telephone line, but I will try the ipconfig release.I have a manual for the router but it is in Spanish and a limited learning of the language :rolleyes: .The isp company will only speak in Spanish which makes it very difficult as you really need to be fluent, especially with computer science ;) Its not a major problem, but just annoying not to be able to get on line with her pc.regards john Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 19, 2006 Report Share Posted February 19, 2006 Ok. Remember to do an IPCONFIG /RENEW after doing the release, but only on the adapter that you want to use. Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 19, 2006 Author Report Share Posted February 19, 2006 Hi, just tried IPCONFIG /RELEASE but just got a black window popup for a split second. Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 19, 2006 Report Share Posted February 19, 2006 Sorry, I didn't explain. Go to Start, Run, and type cmd in the Open: dialogue, then hit Enter. This will open a command window where you can type IPCONFIG /RELEASE, then IPCONFIG /RENEW on the adapter you want to use. Please let me know if this helps. Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 19, 2006 Author Report Share Posted February 19, 2006 Hi, just get message " No operation can be performed on Local Area Connection while it has its media disconnected." Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 19, 2006 Report Share Posted February 19, 2006 Are you able to get into the router's web management interface and see whether some ports are disabled?Also, check to make sure the NIC is enabled in Device Manager (let me know if you need help finding that). Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 19, 2006 Author Report Share Posted February 19, 2006 It says device is enabled and working properly.Cant find anything regarding the router on my PC ?.Its just plugged into the phone line socket then the PC is plugged into the router. Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 19, 2006 Report Share Posted February 19, 2006 Most telephones (and modems) use RJ-11 connections. They're smaller than RJ-45 connectors used for Ethernet, but generally will fit in RJ-45 recepticles. Please make sure you're using a Category 5 Ethernet Cable, and make sure you're plugging it into an Ethernet Card on the PC, not a Modem port. Make sure you're plugging into a switch port on the router too, not the WAN port.It sounds like your Ethernet connection is not working on the new PC, so that's the place to start. Get that working and the rest may follow. You should have a link light (green light) on the router for the port you're plugging into if physical connectivity is working.To get to the router's management screen, bring up a browser and put the IP Address of your default gateway in the address dialogue (it's usually a default of 192.168.0.1 or 192.168.1.1 for home routers). To find out the IP Address of your gateway, go to Start, Run, and type cmd, then hit Enter. In the command window that opens, type IPCONFIG. It will tell you your gateway.How do you connect to the Internet? Do you have DSL, Cable, Satellite, other? Does your ISP require authentication? Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 19, 2006 Author Report Share Posted February 19, 2006 Your on the right track with the cable, I get a light on the router and I now get a limited or no connectivity message , I tried repair and it said it was trying to get new address but got message cant repair contact your network supplier or similar words.I connect to adsl 24/7One port on the router to the PC is marked DSL, the threee others are marked with a sign like a four pronged trident. Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 20, 2006 Report Share Posted February 20, 2006 The trident looking ports are for networking. Please use one of those.The limited or no connectivity means you aren't getting some options that are needed for normal network operation from your router's DHCP server like a default gateway, and/or DNS Server.Do you know how to do an IPCONFIG /ALL? Go to Start, Run, and type cmd, then hit Enter. In the command window that opens, type IPCONFIG /ALL. Then copy and paste the contents here. Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 20, 2006 Author Report Share Posted February 20, 2006 I have done a IPCONFIC /ALL, but only with my PC on, as I will need to get a new cable to go from her PC to a trident looking port on the router. What sort of cable do I need ? Maybe it is just this causing the problem.As I know nothing about networks I think I have jumped to the wrong assumption about the router. I thought that as the router was set up all I needed to do was plug the other PC into one of the spare ports on the router and away it would go, after a closer look as suggested, the three ports are different to the one my PC is in and the cable was the wrong one, not a cat 5.Am I right in thinking now that only my PC is connected to adsl and any additional PC`s need to be networked to mine ?Again thanks for your assistance. Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 20, 2006 Report Share Posted February 20, 2006 Please make sure you're using a Category 5 Ethernet CableAm I right in thinking now that only my PC is connected to adsl and any additional PC`s need to be networked to mine ?It's difficult to say for sure right now. Do you own the router or does the cable company? It seems like you should be able to have more than one network connection active at a time unless your ISP requires that you authenticate. Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 20, 2006 Author Report Share Posted February 20, 2006 Yes I own the router, a few months after i signed up they gave them away for free :angry: I will get a cat 5 cable tomorrow, and connect her PC to one of the trident marked ports on the router, then let you know what happens. thanks, johnLoose translation of highlited text : Multipuesto: For connection of several computers.Deberá to introduce the name of user and password provided by Telefonica, as well as to form the PCs of his Local area network. Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 21, 2006 Report Share Posted February 21, 2006 Please let us know if we can help any further. Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 22, 2006 Author Report Share Posted February 22, 2006 Hi homecomputeraid, An update on progress, not much :) Router is connected to telephone line.My PC connected to dsl port on router, works ok.Her PC connected to trident like marked port with new cat5 cable, gets limited to no connectivity and cant repair, in status duration clock is running, speed is 100mbps, packets sent 83 received 0.Her IPCONFIG /ALL : phys address : 00-11-D8-9F.58-73dhcp enabled : yesauto config : yesauto config address : 169.254.192.127subnet mask :255.255.0.0default gateway : blankMay not be relevent but she has no gateway or dns server also her dhcp is enabled and mines not.My IPCONFIG /ALL IP routing is not enabled in mine or hers ?Sorry to cause you so much grief ;) Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 23, 2006 Report Share Posted February 23, 2006 The 169.254.192.127 address on her computer indicates that she's still not getting an IP Address from the router. That's an address Windows assigns if it doesn't hear from the device it's trying to get an address from (your DHCP Server, in this case, your router).It's definitely relevant that your DHCP is not enabled. Did you manually configure the settings on your computer? If you want to manually configure hers, you could set her IP Address to 192.168.1.3 with a 255.255.255.0 mask, a gateway of 192.168.1.1, and DNS Servers of 80.58.0.33 and 80.58.32.97.Do you know how to configure that?Remember to turn DHCP back on before she leaves.Do you know why DHCP is turned off on your computer? Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 23, 2006 Author Report Share Posted February 23, 2006 It's definitely relevant that your DHCP is not enabled. Did you manually configure the settings on your computer?It was set up by the telefonica adsl guy as part of the inst package.If you want to manually configure hers, you could set her IP Address to 192.168.1.3 with a 255.255.255.0 mask, a gateway of 192.168.1.1, and DNS Servers of 80.58.0.33 and 80.58.32.97.Do you know how to configure that?No I dont know could you please tell me.Do you know why DHCP is turned off on your computer?Got no idea, its as set up by telefonica guy.thanks john. Quote Link to comment Share on other sites More sharing options...
scuzzman Posted February 23, 2006 Report Share Posted February 23, 2006 Here you go dadyassa: How to setup a Static IP on your Windows XP computerIP Address: 192.168.1.3Subnet Mask: 255.255.255.0Preferred DNS Server: 80.58.0.33Alternate DNS Server: 80.58.32.97 Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 23, 2006 Author Report Share Posted February 23, 2006 Thanks for that , I will give it a look later :) Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 23, 2006 Author Report Share Posted February 23, 2006 Magic, on line and downloading AVG ;) Thanks for all yous guys help :flowers: :flowers: Quote Link to comment Share on other sites More sharing options...
dadyassa Posted February 24, 2006 Author Report Share Posted February 24, 2006 Thanks again for your help computeraid and scuzzman, still ok after 3 or 4 bootups.It picked up three XP updates then rebooted to finish installing, it then found forty more updates. :D Theres has been a few changes since the release of her copy of XP. :lol: Thanks guys, john Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted February 25, 2006 Report Share Posted February 25, 2006 Glad to help! Quote Link to comment Share on other sites More sharing options...
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