Priority Support

[Craig]

To all forum members!

You would have noticed for the past week a new image just under the Windows Forum banner called 'Windows Forum Priority Support'.

When you click on the image, it will bring up a list of Windows Forum Admin's and Mod's MSN email addresses.

All you have to do it add one of those addresses to your MSN account and we will be able to help your directly.

What can you use 'Priority Support' for?

Well, if you need a quick reponse / resolution to a problem you are having, we will be able to help you out straight away instead of waiting for a response via the forum or PM system.

Also available through 'Priority Support' will be the use of 'Remote Assistance'.

Remote Assistance will enable the Windows Forum support staff to see your desktop and also take control of your PC to fix problems.

What software do you need?

You will need either MSN Messenger or Windows Messenger to contact the Windows Forum Support staff.

To use Remote Assistance, you will need Windows XP as the operating system.

I hope this tool will be of some use to members of the forum,

Craig.

P.S - At the moment the current online / offline status icons are not working, as they show offline all the time, this will be resolved soon.