Missing HAL.DLL file after Acronis True Image 9.0

[jerochan]

I think I know exactly what the problem is, I just don't know how to fix it. I started Acronis 9.0 from the Acronis Loader prompt when my computer starts up. The problem is that I was starting up from hybernate rather than an off state. I then proceded to restore my whole hard disk, using the Acronis Secure Zone. The restore completed without errors, but on the restart, I began getting the message, "Windows could not start because the following file is missing or corrupt: <Windows root>\system32\hal.dll". I tried several other Acronis restores from different archive files, but with the same result. I suspect that this problem has something to do with having run an Acronis restore from hybernate instead of from a cold start. Now none of my restore points work and I'm not even able to get to the command prompt to replace the corrupted hal.dll file. Any suggestions? Please help!

[ɹəuəllıʍ ʇɐb]

Hello, and welcome to the Windows Forum!

Sorry, I cannot quite understand what you did, especially I don't understand the phrase "I started Acronis 9.0 from the Acronis Loader prompt when my computer starts up." Why did you do a restore - did you have any problems?

But either way, a restore from Acronis backup should put you into a clean state, regardless from where you start Acronis.

First question: can you boot into Safe Mode?

If so, can you see if you have that missing file HAL.DLL?

If not, can you try to start the recovery console to check on that file?

[ɹəuəllıʍ ʇɐb]

See also http://www.kellys-korner-xp.com/xp_haldll_missing.htm