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Windows Installer Help!!


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Hey guys,

My name is Steven, I'm 18 and this is my first post on this forum. I'm stuck. I mean completely stuck. Every time I try to install something or even update my windows, I get a message stating "Windows Installer Service Cannot Be Reached....etc etc"

I have no clue how to fix this. I've tried Microsoft's way. fooling with the registry or whatever but no luck. I'm desperate. I've had to reload my computer's hard drive at least three times and every time it's the same thing - Window's Installer Service cannot be reached, etc etc."

If anyone could be of any help I would deeply appreciate it.

Thanks again,

-Steven

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Hi Steven, welcome to the Windows Forum!

I've tried Microsoft's way.

Not quite clear what you mean by that - did you look at this: http://support.microsoft.com/kb/315346/ ?

What version of the Windows Installer do you have? You can download the latest version of the Installer from http://support.microsoft.com/kb/893803/

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Hi Steven, welcome to the Windows Forum!
I've tried Microsoft's way.

Not quite clear what you mean by that - did you look at this: http://support.microsoft.com/kb/315346/ ?

What version of the Windows Installer do you have? You can download the latest version of the Installer from http://support.microsoft.com/kb/893803/

wow...

If you feel like an idiot, please raise your hand. *raises hand*

So I just tried re-registering windows installer, and it turns out the directory was wrong. I corrected the directory, and restarted to safe mode and ran msiexec /regserver.

I didn't know however, that there was a space in between. I thought it was msiexec/regserver with no spaces but there's a space after msiexec haha.

So I was finally able to update windows...I'll put the installer through some other tests too.

Thanks so much for the help, I guess you just had the magical guidance to point out my mistake haha.

-Steven

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Have you tried seeing if the service is being properly started. To do that click Start, Run and type services.msc, hit OK. Then scroll down till you see Windows Installer. Right-click on it and select properties then make sure the Startup Type is Manual then click the Start button if the service was not already set to manual. Once that is done and you exit back to the main Services dialog box make sure under the Column Heading that the Windows Installer service Status is blank and the Startup type is Manual like the following.

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Have you tried seeing if the service is being properly started. To do that click Start, Run and type services.msc, hit OK. Then scroll down till you see Windows Installer. Right-click on it and select properties then make sure the Startup Type is Manual then click the Start button if the service was not already set to manual. Once that is done and you exit back to the main Services dialog box make sure under the Column Heading that the Windows Installer service Status is blank and the Startup type is Manual like the following.

yea it's just like that: set to manual.

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