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Windows Update Failing


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Hi,

I am trying to updated my Windows XP Home. When I click Windows Update, I.E is opening and redirecting URL to Microsoft website and its closing by it self..

I tried to update through Windows Live Care and by clicking Windows Update under start menu.. both failing at the same point..

Can anybody help me to solve this issue, I am using Genuine software.. provide by DELL.

and recently I installed Windows Live Care..

Thanks

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Welcome to the Windows Forum.

Can you check two things

  • open the Event Viewer (eventvwr.msc), and see if there are any information for the time when it happened; check both Application, System, and Internet Explorer
  • open C:\WINDOWS\WindowsUpdate.log, go to the bottom, and see what information it shows for the time you tried WindowsUpdate

Post back here what you find.

Also, can you try this address instead of WindowsUpdate: http://www.update.microsoft.com/

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