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System Restore?


loucks428
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Yeah whats up guys, new to this forum but I'm just looking for this quick thing..

My new vista(christmas) got infected with a trojan and a desktop hijacker about a month ago and it needs to go. I want to do a complete system restore but when I tried it it said it didn't have a backup file to go from so it wouldn't do it. The desktop hijacker is what pisses me off. I can't select anything from the start menu because it makes the start bar at the bottom disappear and the thing i selected(whether it's control panel or my computer, or pictures, nothing will open.) won't open.

I'm looking for some insight to this problem.

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Welcome to the Windows Forum.

Do you have any anti-virus and anti-spyware installed? Are they up-to-date with definitions? If so, run a full scan with both anti-virus and anty-spyware to find and remove any malware on your system.

Alternatively, try a full online scan at http://housecall.trendmicro.com/ - be sure to run v6.6 for Vista.

P.S. System Restore may not recover you from malware infections; you will need a full backup for this.

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