ramon82 Posted July 15, 2008 Report Share Posted July 15, 2008 Hi allI am new here and I hope you can solve my problem is I am going mad about it. I just upgraded my 2000 server a few days ago with an additional 1GB RAM. So files reside on this server and clients are a mixture of XP/2000.After some days some users reported that they cannot save changes on their documents (XLS, DOC mostly). They have full rights on their respective folder and some of the files are shared by more than one user. When viewed from computer management > open files the files giving trouble have # locks set to 3 but they are still write+read...The error reported can be viewed at : http://img239.imageshack.us/img239/4041/53341619hm5.jpg and attached tooChanges done are saved in a gibberish named temp file and this goes on and on....I changed usernames, file paths, reinstalled client...all to no avail...PLS HELP ME :( Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted July 15, 2008 Report Share Posted July 15, 2008 This can be caused by a number of things. What anti virus software do you use? Are you using an indexing service, such as Google Desktop or Windows Search?You may also want to have a look at http://support.microsoft.com/kb/328170 Quote Link to comment Share on other sites More sharing options...
ramon82 Posted July 15, 2008 Author Report Share Posted July 15, 2008 PCs are installed with McAfee and updated and Server is installed with that too. I tried the registry fix on the client but problem persists...any more idea? Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted July 15, 2008 Report Share Posted July 15, 2008 http://support.microsoft.com/kb/271513 ? Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted July 16, 2008 Report Share Posted July 16, 2008 The message indicates a sharing violation, meaning the document is open by another user, or has not been released after being opened by another user. Quote Link to comment Share on other sites More sharing options...
ramon82 Posted July 16, 2008 Author Report Share Posted July 16, 2008 The message indicates a sharing violation, meaning the document is open by another user, or has not been released after being opened by another user.But the funny thing is that the file is not open by anyone else other than the user having the problem!! In fact when I view with computer management the open files session the user is the only one accessing the file in question. Quote Link to comment Share on other sites More sharing options...
ramon82 Posted July 16, 2008 Author Report Share Posted July 16, 2008 Also what does it mean when you open computer management > open files and the # locks value is 3 when the file is opened only by one user? Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted July 16, 2008 Report Share Posted July 16, 2008 Have a look if this gives you additional info http://support.microsoft.com/default.aspx/kb/813973/, although you wrote that you have already checked all the permissions.If that doesn't help, check if any of these Google results give you more information. Quote Link to comment Share on other sites More sharing options...
ramon82 Posted July 16, 2008 Author Report Share Posted July 16, 2008 Tried everything problem persists...Any more help is warmly welcomed Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted July 17, 2008 Report Share Posted July 17, 2008 I have looked at some of the Google results yesterday, and many of the mention McAfee as the source of the problem. Do you have McAfee installed (what exactly)? Did you try to disable it?Tried everything problem persists...Any more help is warmly welcomedIt's a bit difficult to give you more advice if we don't know what you have already tried (everything?). Quote Link to comment Share on other sites More sharing options...
ramon82 Posted July 17, 2008 Author Report Share Posted July 17, 2008 I was confined to a must-do server restart....Problems seems to be solved now!If something pops up I will update the threadThanks for your help! Quote Link to comment Share on other sites More sharing options...
ramon82 Posted July 21, 2008 Author Report Share Posted July 21, 2008 Actually the restart did not solve the problem at all. I had to install SP3 for Office XP on all clients and problem to save seems to be have been solved but I still have a problem on the server side.I cannot copy some of the files of a user from a folder to another as its saying that the file is in use (where actually the file is NOT)...I also cant delete some files...Is there something I could do? server is running 2000 SP4 Quote Link to comment Share on other sites More sharing options...
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