britonk Posted March 31, 2009 Report Share Posted March 31, 2009 Can anyone help me, I am having a right pain of a time trying to get remote assistance working on my home PCs.There is a desktop PC running Windows XP Professional SP3 and a laptop running XP64 SP2.I am trying to offer remote assistance from the desktop to the laptop. The Desktop is running Mcafee firewall and the laptop is using the Windows firewall but I have tried turning them both off to rule that out.Both PCs are connected to the network and can see each other.I have turned remote assistance on on both PCs via "My Computer" properties and via the group policy editor and I am logged into each PC with my local account which is a member of the administrators group on each PC.Yet when I offer remote assistance from the desktop to the laptop it tells me the PC doesn't exist or is not available. If I try it the other way round it gets a little further but then tells me there was a problem and the request will need to be sent again.Any help much appreciated. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.