gun5 Posted June 17, 2009 Report Share Posted June 17, 2009 Hi,Old:Celeron 2.6G, Asrock 775vm800, HD 80G, 768M, Enlight 350w.It's low spec ,but i use this computer for about 4 years and it's quite good(no problem). But recently, there's an error message for svchost.exe and after that my sound disappear. I tried to upgrade sound card driver, bios but nothings change. I assume it's because hardware problem. So i bought new pc 3 days ago.New:AMD II X3 710, Gigabyte M85M-US2H, 1G Kingston, Mitsubishi 160G, Enlight 400w.And yet, today this error message come up again and my sound disappear. I really upset. Faulting application svchost.exe, version 5.1.2600.2180,faulting module netapi32.dll, version 5.1.2600.2180, fault address 0x000187ad.Can anybody help this situation. Thanks before. Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted June 18, 2009 Report Share Posted June 18, 2009 Welcome to the Windows Forum.It looks like you have an older version of Windows XP; the first thing I would try is to upgrade to SP3. Quote Link to comment Share on other sites More sharing options...
gun5 Posted June 18, 2009 Author Report Share Posted June 18, 2009 Hi Pat. I've just finished downloading SP3. Hope it will work. Thanks for the reply. Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted June 18, 2009 Report Share Posted June 18, 2009 Since this is a new computer, there shouldn't be any problems with installing SP3.Still, you may want to have a quick look at this topic, posted when SP3 was released. Quote Link to comment Share on other sites More sharing options...
gun5 Posted June 18, 2009 Author Report Share Posted June 18, 2009 Error came again. After updating to SP3, at start up and after 2 hours. Sound missing again. Is it because of keyboard problem? Cause i still use the old one. Quote Link to comment Share on other sites More sharing options...
-pops- Posted June 18, 2009 Report Share Posted June 18, 2009 You should not have problems with a new computer. Return it to the supplier. Quote Link to comment Share on other sites More sharing options...
gun5 Posted June 18, 2009 Author Report Share Posted June 18, 2009 Yes i know. its rediculous. But it's not that easy to return it to them. Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted June 18, 2009 Report Share Posted June 18, 2009 What amazes me is that you have the same problem on your old and new computer!I did a Google search (Faulting application svchost.exe, faulting module netapi32.dll) and it found quite a number of results. Nothing definite (I didn't look though many of them), but some do suggest that it could be caused by a virus/malware infection.Do you have anti-malware software installed? Did you run a full scan recently? Quote Link to comment Share on other sites More sharing options...
gun5 Posted June 18, 2009 Author Report Share Posted June 18, 2009 Yes. I use Avira free edition and it's up to date. I scanned 2 times and no detection. :( Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted June 18, 2009 Report Share Posted June 18, 2009 Just to be sure - can you try an alternative tool?Try this http://housecall.trendmicro.com/housecall7/ - it is still beta, but I have found it safe to use. Quote Link to comment Share on other sites More sharing options...
gun5 Posted June 19, 2009 Author Report Share Posted June 19, 2009 Pat, i've tried housecall but no infection. I think the problem came from slysoft clonedrive or magiciso. I reinstall xp to my old pc. And everything run smoothly just like 4years ago :D . Since i installed that programs, svchost error and my sound missing. Just for information now i use alcohol soft 52%. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.