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Black Screen with arrow


savak
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Hi

After my system worked fine when I tried to restart I get the black screen with moveable arrow before the logon screen. Nothing happens further even in safe mode. No infected sites were visited.

No softeware or hardware was added. The only problem was AVG Free 8.5 (up to date) reported that an apdate request was refused by the server, nothing was done to correct this.

Any suggestions?

Thanks

Graeme

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I see that you have now done a full re-installation of XP, but I would have suggested that you tried a Repair installation of Windows first.

See - http://www.simplyguides.net/guides/repair_...lation_xp.shtml

This repair will allow you to keep your current documents and applications intact. This is not the same as a format and full reinstall of Windows XP and is a lot less time consuming.
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