david_lexicon Posted August 29, 2012 Report Share Posted August 29, 2012 My Windows 7 Professional is not shutting down properly but freezes.When I re-start the OS, a dialog box comes on scree UNEXPECTED etc.The code is:Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033Additional information about the problem: BCCode: 9f BCP1: 00000003 BCP2: 89254610 BCP3: 837779E0 BCP4: C2478908 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1Files that help describe the problem: C:\Windows\Minidump\082912-30373-01.dmp C:\Users\David2\AppData\Local\Temp\WER-48001-0.sysdata.xmlRead our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Quote Link to comment Share on other sites More sharing options...
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