nanza Posted August 20, 2013 Report Share Posted August 20, 2013 hi. my computer is locked. I totally don't know what to do. It just shows a big screen with a text that says that my computer is locked by the NSA Internet Surveillance Program and if I want it unlocked I have to pay.I don't understand.. how come my computer got locked? I don't even live in the USA...I am sure it is a virus, but how it this thing removed??!? Quote Link to comment Share on other sites More sharing options...
Boris Posted August 20, 2013 Report Share Posted August 20, 2013 It is a malware scam trying to get money/bank/credit card details from you. Read this guide which tells you all about it and then gives detailed removal instructions :-http://malwaretips.com/blogs/nsa-internet-surveillance-program-virus/I suggest using their Option 1 instructions Quote Link to comment Share on other sites More sharing options...
nanza Posted August 21, 2013 Author Report Share Posted August 21, 2013 Whew, it's gone!I did a lot of searching and reading. I found some very useful articles (the one you gave me was also really helpful) like those two http://www.xp-vista.com/spyware-removal/prism-virus-removal-guide http://www.bleepingcomputer.com/virus-removal/remove-your-computer-has-been-locked-ransomwareI had to start my PC in Safe Mode and then I downloaded those two programs http://www.malwarebytes.org and http://www.avast.comIt seems they did their job and my computers is working properly again,thanks, Boris, I appreciate your help :) Quote Link to comment Share on other sites More sharing options...
Boris Posted August 21, 2013 Report Share Posted August 21, 2013 Glad to have been of some assistance to you :) Quote Link to comment Share on other sites More sharing options...
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