andsome Posted February 25, 2003 Report Share Posted February 25, 2003 My new computer is exactly 30 days old today. I have this afternoon noticed that a very slight fault has developed on the monitor screen. Small area's have become paler than others, and there is a slight smeary look on these paler area's. I telephoned the manufacturer GNR Ltd. After describing the problem to an operator, he replied 'what address can we deliver a replacement to on Thursday?' NOW THAT IS SERVICE AT IT'S BEST. Link to comment Share on other sites More sharing options...
Scarthy © ® ™ Posted February 25, 2003 Report Share Posted February 25, 2003 That is good service... ;) Link to comment Share on other sites More sharing options...
Craig Posted February 25, 2003 Report Share Posted February 25, 2003 I would have said 'no god damn you, i want a new one within the hour!'Nice to see that some places do have a good service for their customers.Craig. Link to comment Share on other sites More sharing options...
Guest LB Posted February 25, 2003 Report Share Posted February 25, 2003 if i tell them the same is happening to my monitor will they send me a new one too????What if i ask nicely????? Link to comment Share on other sites More sharing options...
andsome Posted February 27, 2003 Author Report Share Posted February 27, 2003 3-45pm, and as promised my new monitor has arrived. Once again, HOW ABOUT THAT FOR EXCELLENT SERVICE? Any company can produce a problem item, but it is how it is handled when a complaint is made that matters. Once again GNR, WELL DONE. Link to comment Share on other sites More sharing options...
Guest Damo Posted February 27, 2003 Report Share Posted February 27, 2003 That is good! :lol: Link to comment Share on other sites More sharing options...
Scarthy © ® ™ Posted February 27, 2003 Report Share Posted February 27, 2003 Good news andsome, and glad to hear it. :D Link to comment Share on other sites More sharing options...
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