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Not sure what I have done. I was for first time going to look to see how to register for internet banking usually do it by phone. And up popped from Avast - be secure and use our secure line for $105 2 years special usually more etc. So thought why not if it makes it better. So paid. Sticking to telephone banking anyway for now. But would be easier as we are in process of splitting all accounts into 2 so when first pops their clogs the other has working account during probate etc. Something we thought was best having heard shocking tales of people stranded accounts frozen for months etc. Unfortunately it comes with no instructions and traveled around Avast looking and at every link comes up 404. so Sent them a email got back usual auto and number and haven't heard a thing since. I can get it connected to Dallas or Frankfurt and says connected. But then cant connect Firefox says no server. So think either a dud or I have to somehow set it up. But how - thought they would give me instructions or FAQs somewhere. Maybe ought to say return the money as a dud. paid via Pay Pal so can put in a dispute I think within 45 days if they don't come to the party - but so far nothing. Except auto reply. Any ideas? And/Or have I be had? Most likely I am silly to have done it in the first place - caught me on the hop.