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I recently signed out of my MSN account online, i know my e-mail and password to sign back in to it, but it just won't let me. I've tried resetting my password 7 times now, on my laptop AND my trusted PC. Yet no luck. It also gave me a form to fill in asking me to fill in as much info as i can to do with my account to help identify that's it's my account. I've filled it in a number of times, and it keeps telling me it's not my account. I have had this problem for almost 3 days now, and i need some help ASAP please!

Hello, I have Windows XP, and when i try to log in as a user which didn't have a password the log in screen freezes and i hear the error sound. The computer was acting normal until i updated it, now only the users who had a password(only i had a password), can't log in. :( I tried scanning it with Malwarebytes' and there were no viruses found, currently scanning it with avast. Please help! :( -Daniel -- P.S Sorry for my English, i'm from Poland

Hi, just joined the forum and am looking for some help on a topic of difficulty. My son likes to game A LOT on the computer so I let him on to play occasionally. However when I put a password on the computer to prevent him from playing, he found a way to make it so that ANY password would work to get in. he had me fooled for a year and has probably been playing all the time while im gone. I dont want him wasting his life away so I need some help removing this 'app' or whatever it is that lets him on. A little background on the program: It will give you access to the computer no matter what you type in (i even tried password for poops and gigs and it still let me in) I cant change the password through the parental controls everytime I try to make a new password, I get 'Windows cannot set the new password' Is there someway to restore the computer to normal security? and is there anyway to permanently remove this program (im convinced its a startup program)? Any help is much appreciated! Thanks!