Chris Posted September 28, 2004 Report Share Posted September 28, 2004 An inquiry has started after callers to a complaints line were greeted with an abusive message. Phone operator NTL admitted a recorded message was changed on Sunday, possibly by a malicious hacker or disgruntled employee. The problem affected a faults line in the North Eastern area, which includes Middlesbrough, Notts and Leicester. The message was added to interactive voice recordings and stayed active for an hour until staff were alerted.More | Here Quote Link to comment Share on other sites More sharing options...
andsome Posted September 29, 2004 Report Share Posted September 29, 2004 Missed out on this in Staffordshire. Quote Link to comment Share on other sites More sharing options...
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