compguru Posted December 2, 2004 Report Share Posted December 2, 2004 windows xp sudddenly wont recognise the internal cd drive. it says drivers are found but the device not found. the device appears in the device manager but with little yellow "!" mark. the cd drive icon which use to be in "my computer" is gone and only a funny little shortcut on the desktop which wont work if click it. anyone who had similar problem before???thanks for your help in advance Quote Link to comment Share on other sites More sharing options...
-pops- Posted December 2, 2004 Report Share Posted December 2, 2004 Have you made any recent changes to your machine - inside or outside, software or hardware?May be worth checking that all connectors to the errant drive are fully pushed home.Have you tried a System Restore to a time when the device was working properly?Optical drives are by far from being robust pieces of equipment and can die without any apparent fault or warning. Do you have a spare drive that you could replace your current one with to check that it hasn't gone to the great electronic dumping ground in the sky? A new drive - even a DVD RW - would not be particularly expensive so if it is the drive that has met its demise, it isn't worth spending time and money trying to repair it. Quote Link to comment Share on other sites More sharing options...
compguru Posted December 2, 2004 Author Report Share Posted December 2, 2004 thanks pops what about if i uninstal the device itself from device manage?! do u think xp can recognise it when i reboot my machine or i will be making matters worsethan :rolleyes: ks Quote Link to comment Share on other sites More sharing options...
madboy33 Posted December 2, 2004 Report Share Posted December 2, 2004 it wont make matters worse if you uninstall it XP will recognise it Quote Link to comment Share on other sites More sharing options...
compguru Posted December 4, 2004 Author Report Share Posted December 4, 2004 hi i was thinking may be this piece of infomation can help,, this is what i get from the device manager. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)th :rolleyes: ks Quote Link to comment Share on other sites More sharing options...
-pops- Posted December 4, 2004 Report Share Posted December 4, 2004 This any help?http://support.microsoft.com/kb/314060/EN-US/ Quote Link to comment Share on other sites More sharing options...
compguru Posted December 5, 2004 Author Report Share Posted December 5, 2004 hi pops many many th :D nks i must saysimply put, what u gave me was the relevant information,,, it took me less than 10 mins before start playing my cd's and dvd's again.all the bestgive me your bank acc. no. ,,, kidding,,, lol Quote Link to comment Share on other sites More sharing options...
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