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How *NOT* to voice a complaint to your ISP


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Customer frustration led to death threats

A 19-year old from Mandal was so frustrated by a lack of customer support from communications giant Telenor that he finally sent in death threats to try and get a response.

The man pled guilty in Kristiansand municipal court to the charges and received a NOK 5,000 (USD 800) fine and a 21-day suspended jail sentence, NRK (Norwegian Broadcasting) reports.

The man's problems began when he contacted the former telecoms monopoly by e-mail after having Internet problems in late 2003 and early 2004. But after failing to get a reply he eventually lost his temper and began emailing threats.

"Have a f**king Merry Christmas, you can die as far as I am concerned. I am going to make hell for you, where neither (former CEO) Tormod Hermansen nor any of the other lackeys can feel safe. I will personally come up to Fornebu and kill you one by one if you don't get your finger out soon and fix this f**king problem," read some of the mail.

http://www.aftenposten.no/english/local/article983910.ece

:blink: :o

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