Andy-2004 Posted March 19, 2005 Report Share Posted March 19, 2005 ok...here we go...As alot of you may well know, about 2/3 weeks ago BT launched an advertising campaign advertising 2mb/s broadband.Since i had phoned them up about a week before and said that i wish to have my MAC code so i could move to AOL, They said that as soon as the new 2MB service was advertised (same price 4 times the speed) i could phone up and they would switch me over to it.So i phoned etc and i was supposed to be upgraded that following Monday.Since that upgrade i had been having some real problems, My downloads would be starting at about 180kb/s and within about 30 - 40 seconds they would fall to about 30- 40 kb/s and eventually the "Mb downloaded" would stop and i would get a windows error message (and error tone) saying,could not download [file] from To [c:/doc....../desktop]So...next was BT help desk, phoned them, thy seemed to not have a clue and they wanted me to download the file from [url=http://www.btyahoo.com/speedtest]http://www.btyahoo.com/speedtestAll this did was prove to them what i had been saying, Their only answer to this was to rune virus ad ware and spy ware scans on all the computers on the net-work, and if this didn’t work they would pass me over to the Faults team.... :mellow: soo...they did that and all the line tests came up clean and everything was normal as far as they could see...Their next idea was to send out an engineer, he said that there was a problem with the way my micro filters were arranged, i had too much stuff before the filter, so he fixed that and because he legally wasn’t allowed to touch my computer, use line testing devices at the point where the phone line (ADSL signal) enters my router) (belkin),All that came up saying that everything is working fine and there is a good signal getting through...He also said that if the were any more problems that it must be software related.There are still the exact same problems... :angry:So, taking his advice about software I "reformatted" my router (restored factory setting) and re-entered my details...but...that hasn’t made a difference....Now I have absolutely no idea what to do....Subjections and help appreciatedThanks,Andy 2004 Quote Link to comment Share on other sites More sharing options...
Chris Posted March 19, 2005 Report Share Posted March 19, 2005 Is it possible for you to 'bypass' the router?So do not use the router. Quote Link to comment Share on other sites More sharing options...
Andy-2004 Posted March 19, 2005 Author Report Share Posted March 19, 2005 Im not exactly sure what you mean but the answer is probably no becaus i use the router (built in modem) to share interent with 2 other computers... Quote Link to comment Share on other sites More sharing options...
Chris Posted March 19, 2005 Report Share Posted March 19, 2005 Can you source another modem?Just to cancel that router out all together?Also others arn't downloading at the sametime as you are they? Quote Link to comment Share on other sites More sharing options...
Andy-2004 Posted March 19, 2005 Author Report Share Posted March 19, 2005 i may be able to dig out my old bt usb modem...but how ould i sue that to share the internet to the other users?and no..no one is downloading Quote Link to comment Share on other sites More sharing options...
Chris Posted March 19, 2005 Report Share Posted March 19, 2005 Don't share.Just to see if the router is acting up you'll be be testing for a few minutes or so or ideally a few hours.Oh yeah you have tried a few files from other servers as well have you not? Quote Link to comment Share on other sites More sharing options...
Andy-2004 Posted March 19, 2005 Author Report Share Posted March 19, 2005 yeah ive tryed may files from different servers...il get it out now and have a go Quote Link to comment Share on other sites More sharing options...
Andy-2004 Posted March 19, 2005 Author Report Share Posted March 19, 2005 Im getting about 80kb/s off one site and (after canceling the first)i got about 40 off the second... Quote Link to comment Share on other sites More sharing options...
Chris Posted March 19, 2005 Report Share Posted March 19, 2005 Post the site and files please? Quote Link to comment Share on other sites More sharing options...
Andy-2004 Posted March 19, 2005 Author Report Share Posted March 19, 2005 First i tryedhttp://www.empiresrts.com/media/the single player demothen i tryed...the second was a rise of nations demo of microsoft.comhttp://download.microsoft.com/download/d/e...ationsTrial.exe Quote Link to comment Share on other sites More sharing options...
Andy-2004 Posted March 20, 2005 Author Report Share Posted March 20, 2005 bump Quote Link to comment Share on other sites More sharing options...
jolorna Posted May 21, 2005 Report Share Posted May 21, 2005 im having the same problem as you with inconsistant download speeds since my bt bb was upgraded to 2mb, and have been through the bt online help, done this, that & everything suggested and still the same, i think they are just having problems, or its the pirates restocking Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.