SmokingMan Posted May 13, 2005 Report Share Posted May 13, 2005 I have Office 2000 Premium installed on a multi user system with XP Pro SP2. It is installed on a FAT32 drive so all users can have access to it. Everyone has the program icons on thier start menus. But when they try to launch any of the Office 2000 programs, the Windows installer trys to install Office 2000. Then an error dialog appears stating the source cannot be found. But if you cancel the Windows installer before the error dialog appears, the program will launch and it's ready to be used.I don't have this problem under my profile, as I installed the program under my logon. Does anyone have any ideas as to what the problem is and how I can correct it? Or do I need to re-install it another way? I can't seem to figure out why this is happening, and I can't afford to lose any more of my hair on this!Of the three users on this system, two of us are Admin, and one is limited but in the power user group. Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted May 13, 2005 Report Share Posted May 13, 2005 It may be trying to set up personalized user settings. like outlook. Try putting the CD in when you launch it from a different user. Quote Link to comment Share on other sites More sharing options...
SmokingMan Posted May 13, 2005 Author Report Share Posted May 13, 2005 I tried inserting the disc and still got the error dialog that no valid source could be found for Office 2000 Premium and the installer could not continue. The programs work, but you have to cancel the installer every time you launch it. It's quite aggravating! Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted May 13, 2005 Report Share Posted May 13, 2005 Does it not ask you for a source? You could also try launching the program, and going to Help > Detect and Repair. http://office.microsoft.com/en-us/assistan...0548851033.aspx Quote Link to comment Share on other sites More sharing options...
SmokingMan Posted May 13, 2005 Author Report Share Posted May 13, 2005 It doesn't ask for a source. The installer opens once the icon is clicked, and then the error dialog appears. The problem exists only in the other profiles, not under mine. The program was installed under my profile. But the drive is FAT32, so I would think that the programs should be accessible under all profiles. Or am I mistaken? Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted May 13, 2005 Report Share Posted May 13, 2005 Yes, I dont think this is a question of Access, but a question of weather the user has the program completely set up. I would try the Detect and Repair feature. If that does not work, uninstall and re-install, but leave the CD in when you start the program for the first time. Quote Link to comment Share on other sites More sharing options...
SmokingMan Posted May 14, 2005 Author Report Share Posted May 14, 2005 I tried to use the repair feature in Office 2000, but it didn't work. So I uninstalled the program and then re-installed it. I left the disc in as I launched Office 2000 for each user. Windows installer launched and configured Office 2000 for each user. Now it's working for everyone.I want to thank ya'll for your help. Although I'm sure I'll find something soon that will make me want to pull out my hair again. :throw: Quote Link to comment Share on other sites More sharing options...
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