Besty Posted June 6, 2005 Report Share Posted June 6, 2005 Ok ill keep this short as i have to go to school soon. Ive pluged my router in and it seemed to be working fine until I tried to connect to its settings. When i typed 192.168.x.x it came up saying that page could not be opened or something. I am currently on aol does that effect things? I could not connect to the internet either :(. I am using a Belkin ADSL Modem With high speed mode wireless G-Router :huh: .One more thing when I run cmd and try to ping it it fails. When i look at the properties it says it is aquiring something(cannot remember wording).Im stumped can anyone help me :blush: Quote Link to comment Share on other sites More sharing options...
scuzzman Posted June 6, 2005 Report Share Posted June 6, 2005 It probably says "Acquiring network address"This means that it is attempting to contact your router's DHCP server. If that does not go away, then it cannot contact the DHCP server, and you're likely ending up with an auto-configuration IP (that's a bad thing).Please disconnect AOL, then connect your router. Restart your computer. After this is done, go to Start->Run and type this in:ipconfig /all > C:\IPInfo.txtThen, go back to Start -> Run and type this:ipconfig /release >> C:\IPInfo.txtThen, go back to Start -> Run and type this:ipconfig /renew >> C:\IPInfo.txtAnd finally, Start -> Runnotepad C:\IPInfo.txtA Notepad window will popup: paste its contents here (you should feel safe doing this, as there will be no private information). Quote Link to comment Share on other sites More sharing options...
Besty Posted June 6, 2005 Author Report Share Posted June 6, 2005 Windows IP Configuration Host Name . . . . . . . . . . . . : KRIS Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : HollyComputers.co.uk Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2 Physical Address. . . . . . . . . : 00-01-29-F2-11-E5 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . . . . : DHCP Server . . . . . . . . . . . : 10.10.1.1 DNS Servers . . . . . . . . . . . : 10.10.1.1Windows IP ConfigurationIP Address for adapter Local Area Connection 2 has already been released.Windows IP ConfigurationAn error occurred while renewing interface Local Area Connection 2 : The RPC server is unavailable. Quote Link to comment Share on other sites More sharing options...
Besty Posted June 6, 2005 Author Report Share Posted June 6, 2005 Thank you btw :) Quote Link to comment Share on other sites More sharing options...
scuzzman Posted June 6, 2005 Report Share Posted June 6, 2005 OK - it sounds as though you're missing a service.Please go to Start -> Run and type in services.mscLocate RPC and RPC Locater and make sure they are both running by double-clicking on them. Quote Link to comment Share on other sites More sharing options...
scuzzman Posted June 7, 2005 Report Share Posted June 7, 2005 Besty: You should also note I have seen this particular error connected to the W32.Mytob virus:An error occurred while renewing interface Local Area Connection 2 : The RPC server is unavailable.If you can get online via AOL still, please update your virus definitions and do a complete virus scan. Quote Link to comment Share on other sites More sharing options...
Besty Posted June 8, 2005 Author Report Share Posted June 8, 2005 Nope didnt work :( Quote Link to comment Share on other sites More sharing options...
scuzzman Posted June 9, 2005 Report Share Posted June 9, 2005 OK - I'm seeing a few threads that fixed this by doing a WinSockFix, and a few by resetting TCP/IP, so let's try a few things:1) System File Check: - Go to Start -> Run and type in sfc /scannow - You WILL need your OS CD2) If that doesn't work, we'll try a winsock fix: - Download winsockfix.exe - Run it and click "Fix"3) Reset TCP/IP - Go to Start -> Run and type cmd - type in netsh int ip reset resetlog.txt into the command windowIf all of these don't work, post back.If one works, please post which it was... Quote Link to comment Share on other sites More sharing options...
scuzzman Posted June 9, 2005 Report Share Posted June 9, 2005 Also, as a precaution, please download and run the W32.Mytob@MM Removal Tool. Quote Link to comment Share on other sites More sharing options...
scuzzman Posted June 20, 2005 Report Share Posted June 20, 2005 Besty: we ever get this resolved or you still having trouble? Quote Link to comment Share on other sites More sharing options...
Besty Posted September 5, 2005 Author Report Share Posted September 5, 2005 Sorry i havent replied sooner but i forgot as i had exams and holidays and all that crap. Anyway I got rid of the belkin ages ago and have got a netgear 108mbps super wireless adsl router and guess what it doesnt work with my computer either.The router itself works as when the laptop is hardwired into it it can get onto the internet ( what imtyping on now) but when the desktop is hardwired into it (the way it says on the instruction manual) i keep on getting the exact same problem as last time. I was on with netgear last night and this afternoon and the guy last night seemed confident we could fix it but the guy this afternoon said it was basically the computers fault and to contact my manufacturers which is all well and good but holly.co.uk have closed down (bankrupcy i think).So same problem and i dont have a clue how to fix it. I have just run the removal tool and it hasn't popped up with anything.I cant get onto the page where u have to put in 192.168.blah.blahIt is constantly saying aquiring network address. :(Do i need a new lan card or somethig as it is recognising the router is there just not doing anything with it sorta thing. Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted September 6, 2005 Report Share Posted September 6, 2005 Hi Besty,I think Scuzzman's going to be offline for a bit. Let me see if I can help.Can you please re-do the first thing Scuzzman asked and paste the results from the file here like before?Sincerely, Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted September 7, 2005 Report Share Posted September 7, 2005 Besty,Scuzzman suggests the following:Run the WinSockfix.exe and then open services.msc and manually start the DHCP client, and RPC server services. This will temp fix the issue. Afterward, restart, and see if the services restart themselves. Quote Link to comment Share on other sites More sharing options...
Besty Posted September 7, 2005 Author Report Share Posted September 7, 2005 DUDE thanks i started the dhcp client and it worked. Thanks im away to play some games now :D Quote Link to comment Share on other sites More sharing options...
Besty Posted September 7, 2005 Author Report Share Posted September 7, 2005 Ok new problem is that i cant get onto some websites. Eg msn.com or mininova.org and alot of sites that i would use. This is getting annoying and my friend has the same problem. Any ideas?O yea we are both on aol too. Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted September 8, 2005 Report Share Posted September 8, 2005 Do you know how to ping? Go to Start, click on Run, and type cmd in the Open dialogue, then click Ok. A command window should open up. Type Ping msn.com, then ping mininova.org, and you should get output like the following. Microsoft Windows XP [Version 5.1.2600]© Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\tyl168>ping msn.comPinging msn.com [207.68.172.246] with 32 bytes of data:Request timed out.Request timed out.Request timed out.Request timed out.Ping statistics for 207.68.172.246: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),C:\Documents and Settings\tyl168>ping mininova.orgPinging mininova.org [83.149.119.115] with 32 bytes of data:Request timed out.Request timed out.Request timed out.Request timed out.Ping statistics for 83.149.119.115: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),C:\Documents and Settings\tyl168>What we're looking for here is the name resolution, not necessarily replies from the site. Do you see how mininova.org resolved to an IP Address of 83.149.119.115? I'm more interested in that part than the Request timed out message. Please try pinging those sites and post the results here. Quote Link to comment Share on other sites More sharing options...
Besty Posted September 13, 2005 Author Report Share Posted September 13, 2005 Its ok i can open the sites in aol. thanks for all your help Quote Link to comment Share on other sites More sharing options...
homecomputeraid Posted September 13, 2005 Report Share Posted September 13, 2005 You're welcome Besty.Did you figure out what was wrong or did it just start working for you? Quote Link to comment Share on other sites More sharing options...
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