Jump to content

Code 39 error in Device Manager


CurlyWhirly
 Share

Recommended Posts

I have recently had a problem with my new sound card but I have now taken it back and bought a different one instead and everything is working okay now.

However I have a couple of queries about my recent problem.

The installation process completed around 90% and then up came the dreaded BSOD and after booting back to the Windows desktop I was amazed to find that my CD and DVD drives were no longer unable to read anything :o

I was going to ask how a faulty sound card installation can affect my drives in this way but after looking at 'Sounds and Device Manager's Properties' in the volume icon in the taskbar I notice that they are related (See attachment)

Now I know why the drives were affected.

Incidentally the error was Code 39 - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

I thought that I would be unable to restore my Drive Image 7 backup as I thought that the DI7 CD couldn't be read but to my delight the drive worked okay.

I am curious as to why the drives couldn't read from within Windows but when I went into the BIOS and altered it to boot up from the CD-ROM it worked?

When you alter the BIOS to boot from a CD or DVD ROM is this running XP in DOS mode? :unsure:

I am a newcomer to the world of the PC so I have never used DOS.

If anyone can satisfy my curiosity I would be grateful :)

post-2412-1126531915_thumb.jpg

Link to comment
Share on other sites

The drive not being read was a problem within Windows.

The BIOS is entirely independent of operating system.

Windows XP is installed on your hard drive, but if you set the boot order so CD comes before HDD, a bootable CD will load instead of Windows. If there is no bootable CD in it just ignores the CD drive and continues to the next in the boot order.

I can't remember what I was saying, but hopefully that makes some kind of sense to you. :rolleyes:

Link to comment
Share on other sites

Thanks expertec. That makes perfect sense now ;)

By the way it wasn't the Creative sound card that was giving me installation problems but a Philips one which was the one I took back.

The Creative drivers worked first time with no problems!

They must have been WHQL approved unlike the Philips drivers which caused me nothing but hassle :(

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy