Can't connect internet on winXP but can on winME

[snehal0909]

Hi

I have just bought a Plll 500 MHz -256mb ram PC.

I am using dialup connection.

I installed Win XP in it but it didn't connect to internet.

Here is what happens when i try to connect to internet.

It dials -so modem is fine

It tries to varify the username & password.

Then it gives me the following message.

"Error 619: A connection to the remote computer could not be established, so port used for this connection was closed. For further assistance click More Info. or search help & support center for this error number."

The same connection works fine in WinME & IP is fine too.

(i had to install winME in that computer since internet doesn't work in winXP.)

I really need Xp in this box.

I tried help & support center but still the same problem.

Can anybody help me with this please?

Modem: Lucent 56k Data fax

sdabhi

[-pops-]

Welcome to NP

This any help? http://www.modemhelp.net/dunerror/error_619.shtml

Also http://www.isprank.com/dun_error/error_619.html

Also from http://www.isprank.com/dun_error/error_619.html :

If error 619 occurs

Step 1: Restart your computer. If you still have the error, go onto step 2

Step 2: Delete your SMIG connection.

To delete your SMIG connection, right-click the mouse button, and left-click on Delete. Then reinstall SMIG according to the XP directions. If this does not correct the error, go onto step 3

Step 3: You now need to remove the modem.

Go to Control Panel, Phone and Modems, Modems tab. Highlight the modem, and click on Remove. After which, close everything, restart your computer and Windows will reinstall the modem for you.

This is a 'bug' in the Windows XP operating system. It may or may not occur.

Note the last line.