Scarthy © ® ™ Posted May 29, 2003 Report Share Posted May 29, 2003 Hi all ;) ,I just read this email from my pop server....In line with our continued commitment to excellence we are upgrading your Internet connection to both enhance the quality and improve access to the service. We are delighted to inform you that in the near future you will notice a significant improvement in the service.Following these changes the monthly subscription for the service will be increasing from £9.99 to £11.99 a month, with effect from 9th June 2003. The price increase is under 50p a week and maintains our excellent price advantage. You will continue to make savings of up to £48 a year on your etelecom Internet connection as compared to our main competitors! *Great news! You can save £12 if you opt to make two payments of £65.94 per year, equivalent to a monthly subscription of only £10.99 a month. Just click to go to;(weblink was here)or call us on the number below and we will make all the necessary arrangements for you.If you have any queries please do not hesitate to contact etelecom Customer Care on 0870 161 6016. Our lines are open between the hours of 8am - 6pm Monday to Friday. (Excluding public holidays)Thank you for choosing etelecom, we know you will enjoy the improved service.Yours sincerelyHelen GillGeneral Manager*Prices compared to BT Openworld Anytime and AOL 8.0 15.05.03.Ahhhhhhhhhhhhhhh ! ! ! I need to vent my frustrations, sorry :P So a 'promise' of a better service in return for a 20% price increase..... :( Quote Link to comment Share on other sites More sharing options...
Guest Nellie2 Posted May 29, 2003 Report Share Posted May 29, 2003 What can I say, that's economics for you!! In the end though you get what you pay for. However, I don't know what their terms are but I would be very naffed off if I signed up for a 12 month contract at £9.99 pm and then they told me it would be £11.99pm. Quote Link to comment Share on other sites More sharing options...
andsome Posted May 29, 2003 Report Share Posted May 29, 2003 This will happen with all ISP.S, NTL started it Quote Link to comment Share on other sites More sharing options...
L3@©H¥ ²°°³ Posted May 31, 2003 Report Share Posted May 31, 2003 Scarthy you tight a*$ :PGet ADSL so when you see me it wont be "download this" "download that" :Pnahh just kidding m8, ya know i will download stuff for ya ;) Quote Link to comment Share on other sites More sharing options...
Scarthy © ® ™ Posted June 5, 2003 Author Report Share Posted June 5, 2003 Update...I emailed E-Telecom about the new services/ prices. I asked them if the "improvement in service" meant that users could now spend more time online? And if not could they confirm to me "what an acceptable amount of online time was?"Thankyou for your email. In line with this price increase I can confirm e-telecom has extended the network access and capacity so that customers will find connection to our Internet service at peak times far easier. Unfortunately we cannot stipulate the amount of hours per day for use of this service.Why is it that they never tell you what amount of online time is acceptable, until it is too late and they are kicking you off the service??? :angry: :angry: :angry: I know people who have had letters saying that they are using the service too much. Various numbers have been thrown around in the past - 6/ 8 hours per day seems to crop up alot, but E-Telecom never openly admit to what they accept as acceptable...What are they hiding??? Why is it such an untouchable subject???I think it may be due to the fact that they still sell their service as "Unlimited", when clearly it is VERY LIMITED ! <_> Quote Link to comment Share on other sites More sharing options...
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