Mark Belfour Posted August 2, 2006 Report Share Posted August 2, 2006 Hello my name is Mark.I own a Dell Dimension 4550 with XP-Home Edition SP2.I’m in need of help with my Internet connection. I am very stressed man due to this because my wife needs the Internet for studies.One day I had the computer running while we were away. During our absence it started to thunder. When we got home I realized that the computer was shut down. I started the computer and noticed that network icon said that no Ethernet cable was connected. I checked the ADSL modem and saw that the Ethernet lamp didn’t shine. My first impression was that the modem was probably broke due to the thunder. I then borrowed my parent’s modem and installed it exactly the same way as the previous one. I used D-links (D-link DSL-300T) splitter with a ZyXEL Prestige 660HW. The Ethernet lamp started to shine and no icon showed any problems. But I couldn’t get online. I tried different Ethernet cables but it was fruitless. I then called the Internet Company to see if the line to me was broken. They checked it and they couldn’t find any problems. They had a connection between them and my modem. We went through all the settings and they couldn’t find any problems. I then got an idea that the integrated network card could have been damage by the thunder. I went down town and bought a new network card and installed it. But it was fruitless, exactly the same thing happened. The network icon indicated that there is a connection and nothing is wrong. I tried to turn off the firewall but it was ineffective. I can’t get online.I don’t know if you need more information.Mark Quote Link to comment Share on other sites More sharing options...
-pops- Posted August 2, 2006 Report Share Posted August 2, 2006 I hate to be the bearer of bad news but I have seen numerous computers that have been irreparably damaged by power spikes from the mains or from lightning discharges in the locality. Wired Internet connections are particularly vulnerable.Unfortunately, I don't know of anything that you could do to repair the machine as the damage could be anywhere and indeed multiple components could have failed.Three things I can suggest: 1. If your USB connectors work correctly, connect a USB modem rather than use ethernet.2. Again if your USB connectors work, rig up a wireless modem/router and USB 802.11 dongle.3. Enquire of your household insurance company to check if you have cover for eventualities like this. Quote Link to comment Share on other sites More sharing options...
-pops- Posted August 4, 2006 Report Share Posted August 4, 2006 Any developments on this? Quote Link to comment Share on other sites More sharing options...
Mark Belfour Posted August 4, 2006 Author Report Share Posted August 4, 2006 Any developments on this?Nothing I'm afraid. Quote Link to comment Share on other sites More sharing options...
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