Keat Posted February 5, 2007 Report Share Posted February 5, 2007 Hi.On the 13th of Jan we had 5 servers freeze at around 4am. All 4 within about 5 minutes of each other.These servers are application servers, handling an IIS web.There are 6 of this particular server scattered across the 4 corners of the UK, all of which reside on the same AD.The only one that didn't fall over was the one situated on the same site as the DC.Symptoms were as follows:Customers BMC Partol would indicate that the server had vanished.I could ping the servers, but was unable to Remote Desktop on to any of them. I tried Sysinternals PS-Shutdown to invoke a remote shutdown, this failed.I couldn't remotely manage the services on them either.The only solution was to button all 5 of them.I've sent the windows event logs to our support guys, but they say that they cannot tell us why the fell over. I find this hard to believe.I don't suppose any of you guys would want to take a look at them and tell me what caused the issue??They are quite a size, so I may have to email them on to you.Thanks ;) Quote Link to comment Share on other sites More sharing options...
Keat Posted February 5, 2007 Author Report Share Posted February 5, 2007 Maybe I should have mentioned, these are Windows 2000 servers Quote Link to comment Share on other sites More sharing options...
tk27 Posted February 5, 2007 Report Share Posted February 5, 2007 Hi.On the 13th of Jan we had 5 servers freeze at around 4am. All 4 within about 5 minutes of each other.These servers are application servers, handling an IIS web.There are 6 of this particular server scattered across the 4 corners of the UK, all of which reside on the same AD.The only one that didn't fall over was the one situated on the same site as the DC.Symptoms were as follows:Customers BMC Partol would indicate that the server had vanished.I could ping the servers, but was unable to Remote Desktop on to any of them. I tried Sysinternals PS-Shutdown to invoke a remote shutdown, this failed.I couldn't remotely manage the services on them either.The only solution was to button all 5 of them.I've sent the windows event logs to our support guys, but they say that they cannot tell us why the fell over. I find this hard to believe.I don't suppose any of you guys would want to take a look at them and tell me what caused the issue??They are quite a size, so I may have to email them on to you.Thanks ;)was anything scheduled at that time? Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted February 6, 2007 Report Share Posted February 6, 2007 13th of January around 4am, eh?That sounds pretty close to patch time, but I did not think Windows 2000 was supported any longer? Was there a windows update done around that time? Quote Link to comment Share on other sites More sharing options...
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