Tony G Posted February 20, 2007 Report Share Posted February 20, 2007 I'm working on an XP/Pro/SP2 system that's been running about a year. This is not a branded system, someone built it for the client about a year ago.I began doing network maintenance for this client about a month ago. At that time, I ran Windows update and it installed many updates including the Windows validation tool which ran clean. Everything ran properly. Two weeks ago, my client bought a blackberry type phone and downloaded musinc to it through his PC. Today I went in to update his PC I found a ton of spyware on his system. The 1st thing I did was install Spybot 1.4 and Adaware SE. Together, they deleted about 200 spyware and then ran clean. I tried running a Windows update and the Windows validation tool says it didn't pass the test. I'm sure it ran a month ago and I asked him for his Windows certificate so I could validate the Windows number didn't change, but he couldn't find it at that time, but I'm confident the system passed the test initialliy.Without waiting for him to find the Windows certificate, what else can I do to resolve this problem? And if he does produce the certificate, what do I do it it matches what Windows says?I never ran into this before.Thanks,TG Quote Link to comment Share on other sites More sharing options...
-pops- Posted February 20, 2007 Report Share Posted February 20, 2007 There have been lots of reports similar to this where XP which originally passed the validation test then fails at a later date.This may help click here. Quote Link to comment Share on other sites More sharing options...
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