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Office 2000 problem... Please please help...


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Have upgraded my OS (after a severe virus crashed Windows 98 - yet again!) I now have Windows 2000. Am trying to install Office 2000 but it keeps getting to the same point in the install and giving me an error message about not being able to read from the Font file Garait on my HDD. What I've noticed is that it wants to load "garait.tff" from the Windows Font directory but my file in Windows 2000 is called "garait_0.tff" Have tried to rename it but that option is greyed out. Have tried deleting it and installing the font from Win98 called "garait.tff" but it automatically renames it "garait_0.tff" again. What can I do??? Surely I can use this software with Windows 2000 (After all, it is Office 2000!) Thanks in advance...

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Welcome to the Windows Forum!

I have been running Office 2000 on Windows 2000 for many years, and they work perfectly well together. So let's try to find out what your problem is, and what we can do about it.

My first guess is that the Garait font is not correctly installed. I don't know if this font is part of Windows or Office, but you can try to search both Windows and Office CDs, and see if the font is on there. When you find it, try to install it from Control Panel -> Fonts.

The "garait_0.tff" is a little puzzle by itself; I cannot imagine how TTF gets renamed to TFF (unless it's a typo).

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I don't have Office 2000 or, indeed Windows 2000 but I do know that "Garait" is a little used abbreviation for "Garamond Italic". Check your Windows font files to see is this font is correctly installed.

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I don't have Office 2000 or, indeed Windows 2000 but I do know that "Garait" is a little used abbreviation for "Garamond Italic". Check your Windows font files to see is this font is correctly installed.

The font is installed and I can open it in the font viewer program. I made a little typo on the filename. Details are as follows:

Font Name: Garamond Italic File Name: GARAIT_0.TTF Size: 185KB

It opens and tells me it's Garamond Italic (Open Type) V2.30 and has 'the Quick brown fox jumps over the lazy dog' in various sizes so I assume it's installed correctly.

Strangely, I can't choose it in Outlook Express as the font is not there! Normal Garamond is.

It won't let me rename the program "GARAIT.TTF" in properties or by using the rename function.

Will try uninstalling it and re-installing it from the Windows 2000 disc to see if that works.

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Hmmmmmm.....

I've just checked in Outlook AND in several other Office programs. Garamond Italic is not listed as available in either of them but, it is listed in the font files.

I don't understand this :(

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What I would try in your situation:

  • locate the Garamond font on your Office CD - it may be in a CAB file
  • if found, delete all fonts that start with gara* from the Control Panel's Fonts appled
  • in the Fonts applet click File, Install New Font, and use the Garamont font from the Office CD

I have an Office 2000 CD still somewhere, if you can't find it, I will try to locate it for you. (Microsoft used to offer font downloads in the past, but unfortunately not any more.)

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What I would try in your situation:
  • locate the Garamond font on your Office CD - it may be in a CAB file
  • if found, delete all fonts that start with gara* from the Control Panel's Fonts appled
  • in the Fonts applet click File, Install New Font, and use the Garamont font from the Office CD

I have an Office 2000 CD still somewhere, if you can't find it, I will try to locate it for you. (Microsoft used to offer font downloads in the past, but unfortunately not any more.)

It is on Disk 2 Pat. I just found it in OFFICE1.CAB. garait.ttf

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