Submit an online request to obtain a Microsoft hotfix

[ɹəuəllıʍ ʇɐb]

http://support.microsoft.com/?kbid=935195

Hotfix Information

A Hotfix is a single package that includes one or more files that is used to address a very specific customer problem with a product. A supported Hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in the previous mentioned article. Only apply it to systems that are experiencing this specific problem. This Hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this Hotfix.

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Warning: These Hotfixes have not gone through full Microsoft regression testing. Specifically, these Hotfixes have had targeted testing which does not include testing in combination with other Hotfixes. You are encouraged to only install the specific Hotfixes needed to address the problem you have. Please carefully review the associated KB article for each Hotfix you install to verify that this is the fix you need and that there are no known compatibility or installation issues. NOTE: If additional troubleshooting or issues arise, you may need to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The above KB article is no longer available; hotfixes can now be requested from this location

http://go.microsoft.com/?linkid=6294451

[andsome]

Think I'll wait.

[ɹəuəllıʍ ʇɐb]

It is rare that one needs a Windows hotfix, but if the time arrives, then an online request may be much more simple than the telephone approach. I had such a situation once in the past, and it got so complicated (having to go though our US headquarter's desktop support group) that at the end I had no hotfix at all. Now that I have documented it here, this will never happen again.

[ɹəuəllıʍ ʇɐb]

Updated original post with new information.