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Shift S


wayz
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What programmes are you using when this happens wayz? Is it Notepad, Word, Visual Basic or what?

It happens in every program, notepad , word --->

When i press shift s, it make big c "C" and sometimes it opens Outlook... :blink:

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You said that you get pop ups & other programs when you press Shift + S so this means you've got malware on your computer. So first you must get an anti-virus & anti-malware programmes and check that your firewall is on. Do you know how to do all these things? If not, come back here.

If you know, update the ant-virus & anti-malware programmes and run deep scans with them. Follow any instructions they give to remove malware. If possible disconnect from the internet when running these scans.

Next, reconnect to the internet & run an on-line scan over the internet. I suggest Trend Micro Housecall from here - it is a very reliable and secure service. The scan may take a long time if you have a lot of programmes or a slow connection. Follow whatever instructions they give to clean your computer of malware.

Then you may have to re-set your short-cut keys, but first you must clean your computer or the problem will likely only return. But first I suggest you do the above things then come back to the forum to tell us the result.

If you have already thoroughly cleaned you computer please let us know.

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