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Outlook 2003 refuses to load


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Hi

I tried to run outlook 2003 on my machine this morning (Windows Vista) and it refused to load. The event viewer gave this log:

Faulting application OUTLOOK.EXE, version 11.0.8217.0, time stamp

0x480f95d9, faulting module ntdll.dll, version 6.0.6000.16386, time stamp

0x4549bdc9, exception code 0xc0000005, fault offset 0x00062086, process id

0x1c60, application start time 0x01c8f2490ae083cd.

I have done some looking online and a problem some people had was with a cloudmark plugin, but I know I havent got this on my machine.

Can anyone help????

Cheers

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Welcome to the Windows Forum.

Add-ons are always a possibility when it comes to Outlook problems. Have you tried to run it in Safe Mode (Start -> Run -> type outlook /safe)?

You write that you tried to run it this morning... for the first time, or did it run OK previously?

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Safe mode refuses to run, it just crashes as soon as the outlook screen comes up (like it does with normal mode), it says it is searching for a solution to the problem (or something to that effect I think) and then closes outlook. I know there are no add-ons for outlook. It has run fine previously, this is the first time it has refuse to load.

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