fleetwood Posted December 31, 2008 Report Share Posted December 31, 2008 I crashed my hard drive and reinstalled XP on a new Seagate Barracuda 160 GB drive. Hit F6 to load drivers. Modem would not work. Downloaded (other computer) what I think is the correct driver for this Dell XPS 210 with an embedded modem on the mother board. Tried to load the driver which is an .exe file from a thumb drive and got a error message “no disk drive” ?? I can see the drive file on the thumb drive on the said computer. It wanted to load the driver in c:/dell/drivers but would not load. I created a c:/dell/drivers folder but no dice, would not load.I look in Device Manager and there is no Modem folder?? I noticed on the Dell reinstallation disc it mentions that all drivers are not on the operating system CD. It would seem to me that there would be some supplemental service pack for this, has anyone heard of this problem? Quote Link to comment Share on other sites More sharing options...
Alan2273 Posted December 31, 2008 Report Share Posted December 31, 2008 http://support.dell.com/support/downloads/...n&TabIndex=Have you tried transfering it to the desktop and running the exe from there.From the link above it seems there is only one driver for the modem. Quote Link to comment Share on other sites More sharing options...
fleetwood Posted January 2, 2009 Author Report Share Posted January 2, 2009 Thank you for the suggestion. I tried loading it from the desktop and it looked like it was going to do then I got the following error message; "Driver installation failed: could not find modem device for this driver." It's like the embedded modem has been disabled, removed???? I'm sure it's probably within the circuitry of the motherboard. Quote Link to comment Share on other sites More sharing options...
Alan2273 Posted January 2, 2009 Report Share Posted January 2, 2009 Is there an entry in the BIOS that can enable/disable the modem?. Quote Link to comment Share on other sites More sharing options...
fleetwood Posted January 2, 2009 Author Report Share Posted January 2, 2009 No mention of a modem in any of the bios settings, almost like the modem doesn't exist?? Quote Link to comment Share on other sites More sharing options...
-pops- Posted January 3, 2009 Report Share Posted January 3, 2009 I would install a new, separate, modem. Quote Link to comment Share on other sites More sharing options...
fleetwood Posted January 3, 2009 Author Report Share Posted January 3, 2009 Not a bad idea, I am wondering if there might be conflicts? Quote Link to comment Share on other sites More sharing options...
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