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Print Spooler not working/deleting printers


bkutt
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I need someone to help. I don't know what else to try. I have two printers attached to my tower by USB cables. I have contacted Quickbooks, eMachines, and HP. Everyone is giving me a run around. I need to fix my computer now. I am running a small business in a daily traffic flow of24,000 people a day. The three companies did the same identical procedures. The print spooler is still not working. I have been trying to fix my computer for three days.

I have tried to restart the printer spooler. I go to control panel, hardware, and even try to add the printers back, but the printer icons are deleted as if there is no printers at all on my computer. I have checked the device manager for any yellow, red, or questionable marks. There is nothing. I restored computer back a couple days. Printer spool was still not working. I went back about a week. The printer spooler is still not working.

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Please provide more details...

  • what version of Windows? what service pack level?
  • what brand and model of printers?
  • how do you install the drivers?
  • did you try to find the latest drivers for the printers?
  • did it ever work correctly before? if so, what happened when it stopped working?

Check http://www.drivermax.com/ if you have the latest drivers for your printers.

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