Michael Lewis Posted November 18, 2009 Report Share Posted November 18, 2009 I've installed a Trendnet wireless router and it works to some extent. To some extent I can surf the internet but I can't get to my Windows MSN e-mail. I enter my user name & password & it just wont make the connection. For some sites, I can get to various levels & then it wont go beyond that. Can someone tell me what I need to do to make it work properly.Many thanks,Michael Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted November 19, 2009 Report Share Posted November 19, 2009 Are you receiving any error messages? Quote Link to comment Share on other sites More sharing options...
Michael Lewis Posted November 19, 2009 Author Report Share Posted November 19, 2009 Hi,I just get an Explorer screen display that says "Internet Explorer cannot display this web page." & there is a diagnostic option.When I execute the diagnostic it tells me:"Impossible to connect with login.live(an IP address)The diagnostic sent a Ping command to the host network but did not receive a response." and it gives an option to reinitialize the network card.When I execute this option, I get:"Reinitialization of the network card has been done but there still appears to be a problem."Then it tries the diagnostic again and gives me back the original diagnostic message noted above.Tks,Michael Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted November 19, 2009 Report Share Posted November 19, 2009 If you can connect to any other website(s), then I suspect that MSN mail (or live.com) is down or malfunctioning. Can you login at https://login.live.com/?Also, what is your Windows and IE version? Quote Link to comment Share on other sites More sharing options...
Michael Lewis Posted November 19, 2009 Author Report Share Posted November 19, 2009 If you can connect to any other website(s), then I suspect that MSN mail (or live.com) is down or malfunctioning. Can you login at https://login.live.com/?Also, what is your Windows and IE version?Hi Doraemon!I don't think MSN nor Live.com are down because as soon as I connect my cable (instead of wireless) I get the connection.Also, I can get https://login.live.com/ but from there, after my username & password it tries to connect to https://login.live.com/ppsecure/post.srf....I have Windows Vista Family Premium Edition 2007 MicroSoft Service Pack 2and IE is 8.0.6001.18828TksMichaelP.S. I've log-in to your site with wireless & am sending with wireless. Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted November 19, 2009 Report Share Posted November 19, 2009 That is rather strange! Could it be that the wireless connection is much slower than the wired connection?Anyway, when I log in through https://login.live.com/ I am redirected to https://account.live.com/SummaryPage.aspx?m...700&lc=1033...? Quote Link to comment Share on other sites More sharing options...
Michael Lewis Posted November 19, 2009 Author Report Share Posted November 19, 2009 That is rather strange! Could it be that the wireless connection is much slower than the wired connection?Anyway, when I log in through https://login.live.com/ I am redirected to https://account.live.com/SummaryPage.aspx?m...700&lc=1033...?Yes it is strange.My wireless speed is 54.0 MBytes/sec. I don't think that's slow & besides that I can connect to your site & others without problems. Also, if it were slow, I would expect that the connection for e-mail might take longer but it would connect.My wire speed is (I believe but can't check it now) 100 MBytes/sec. This is faster but I still believe connection with wireless would still take place at 54.0 MBytes/s although perhaps longer to make.I am able to connect to your site & others with wireless without problems, so why not e-mail? It seems as if there is a paramater/setting somewhere which is telling e-mail to connect via a wire connection.I hope you guys wont forget me - I only have one more week to solve this problem.Many thanks,Michael Quote Link to comment Share on other sites More sharing options...
Michael Lewis Posted November 20, 2009 Author Report Share Posted November 20, 2009 That is rather strange! Could it be that the wireless connection is much slower than the wired connection?Anyway, when I log in through https://login.live.com/ I am redirected to https://account.live.com/SummaryPage.aspx?m...700&lc=1033...?Yes it is strange.My wireless speed is 54.0 MBytes/sec. I don't think that's slow & besides that I can connect to your site & others without problems. Also, if it were slow, I would expect that the connection for e-mail might take longer but it would connect.My wire speed is (I believe but can't check it now) 100 MBytes/sec. This is faster but I still believe connection with wireless would still take place at 54.0 MBytes/s although perhaps longer to make.I am able to connect to your site & others with wireless without problems, so why not e-mail? It seems as if there is a paramater/setting somewhere which is telling e-mail to connect via a wire connection.I hope you guys wont forget me - I only have one more week to solve this problem.Many thanks,MichaelHere is somemore interesting info:I can easily get to: http://www4.bmo.com/mutualfund_navigator/0...598_0_2,00.htmlbut I can't get to: https://www1.bmo.com/cgi-bin/netbnx/NBmain?product=1which is the same outfit and I'm sure the same server as the one above.Also can't get to this one: https://gateway.bmonesbittburns.com/en/SignIn.htmlThe first one only provides info. The other two, once you get to them, require the entry of 'username' and password - therefore I presume more secure sites.Could it be that the my problem has something to do with security levels of the sites?TksMichael Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted November 20, 2009 Report Share Posted November 20, 2009 http vs. https - that's an interesting observation. I don't know what to make of it; hopefully someone else does. Quote Link to comment Share on other sites More sharing options...
Michael Lewis Posted November 21, 2009 Author Report Share Posted November 21, 2009 http vs. https - that's an interesting observation. I don't know what to make of it; hopefully someone else does.I've found some guys who have the same problem but unfortunately no solution other than to change wireless facility/company.However they have confirmed that it is a problem with connecting to secure sites only and that TrendNets's sofware is the problem.Michael Quote Link to comment Share on other sites More sharing options...
helpima.com Posted December 2, 2009 Report Share Posted December 2, 2009 Try to connect with these dns settings:primary:208.67.222.222secondary: 208.67.220.220these are the dns addresses of opendns.com Quote Link to comment Share on other sites More sharing options...
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