Lucyloo Posted February 23, 2010 Report Share Posted February 23, 2010 Hi all,Basically i was using my gf's laptop when i must have got a virus. All that happened was a program called "vista guidance" launched saying i had all these virus's and i had to pay in order to remove them. It blocked my internet ... but i found i could run my internet by running it witout add ons? I researched this "Vista guidance" and found it to be a virus. I downloaded spydoctor which detected it, and blocked it, but hasnt deleted it as i dont have the full paid for version. I bought today kasperspy which i have set up and run scans, but it says its ok. The problem i have now, is that in order to run any program, i get asked what to "open the program with" .... i have to search for the program in the file directory, then the program opens fine. I wanted to do a "system restore" ... but it wont get as far as letting me , the error i get is "there was an unexpected errorthe parameter is incorrect (0x80070057)please close system restore and try again"Am desperate, and wanting to resolve this before my girlfriend finds out!! Any help would be much appriciated!! Am ok with computers but not great!! Am using vista. Thankyou ,Lucy Quote Link to comment Share on other sites More sharing options...
Alan2273 Posted February 23, 2010 Report Share Posted February 23, 2010 Try this program, http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html Quote Link to comment Share on other sites More sharing options...
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