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DxDiag- DirectDraw & Direct3D not available.


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I have absolutely no clue how this happened. I tried downloading everything on microsoft.com to fix the problem and nothing has worked. Still says not available for all three of the DirectX features. I was just wondering what a technician from microsoft would do and if it is something i can attempt. If it is, and somebody who reads this can tell me how to do it, i would be very thankful. My computer will not let me play any video game or read disks. Any help AT ALL will be helpful. Thanks.

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Hi there, and welcome.

Whatever operating system you are using and on whatever computer you have.

Can you get back to a time before this problem occured by using "System Restore" ?

John.

Actually, I cannot get to a time when directx was working. I have Windows Vista home basic. I recently restored my computer to factory default and I cannot restore the computer to a time before.

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Try running a DirectX uninstaller to clean things up and then start again.

**Download Uninstaller Here** ( Free Software)

Original Vista (Which is what you've got now by going back to factory default) was shipped with a version of DirectX especially for Vista. (Gotta love Microsoft. :rolleyes: )

After SP1 (Service pack one) I think it would accept different types. Make sure you have SP1, and do all the updates from Microsoft, taking notice of the non-critical updates for software/hardware that may be available to you.

Once you've got the uninstaller, you can play around to your hearts content downloading versions of DirectX and then installing/uninstalling until you get one that works with your system and video card.

Hope this is of some help Bob.

John.

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  • 2 weeks later...
Guest albertwilson

I have absolutely no clue how this happened. I tried downloading everything on Microsoft.com to fix the problem and nothing has worked. Still says not available for all three of the Direct X features.

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