WIndows7 Home Premium laptop crash

[Simme]

Hello.

I use a wndows7 home premium laptop. When i was using it it suddenly crashed (no error message just poof, black screen). If i try to start it up again this happens: [media]http://tinypic.com/player.php?v=2hy9np0&s=4 And after the first crash i lift the computer to let the fan not blow into the table, but it still crashes.

And when i kept pressing the power button it didn't go out by itself. This happened: [media]http://tinypic.com/player.php?v=33my8i8&s=4 The caps light flashed and the num lock did too.

I tried blowing in the fan like some forum said and it didn't work.

Any idea how to fix this? Yesterday it was running for ablut one hour and this happened. I let it rest a while and it started. About 1 and a half hours after i started it again, it crashed again.

I heard it might be overheating, but i doubt that's the case, scince i left the computer to rest turned off over the night. The recordings were made this morning, about 30 minutes ago with a 2 megapixel cellphone camera (wich explains the quality )

Does anyone know what to do?

[bludgard]

Hi,Simme.

Run Who Crashed to get an idea what is causing this behavior.If it comes back with no results,it may be an overheated HDD.

Can't really tell from your pics,though I do love my videos.

[bludgard]

I'll be up for another couple of hours,but there are others here that will be around to offer assistance.

Oh,and .

Hope we can help you get it all straightened out.Nothing like an errant machine.

Do you have any type of hardware monitoring apps?

[Simme]

Hi,Simme.

Run Who Crashed to get an idea what is causing this behavior.If it comes back with no results,it may be an overheated HDD.

Can't really tell from your pics,though I do love my videos.

I can't run Who Crashed, scince i can't start up the computer. I'm writing on an alternative computer that's kind of slow.

I cant start up because (watch first video) i press power button, goes bzzz (startup sound) adn after like 1-3 seconds it turns off.

[bludgard]

Try unplugging all peripherals from your laptop.Unplug power source.remove the battery.Press and hold the power button for thirty seconds to discharge any residual power left inside.Replace the battery.Plug it back in.Push power.

What happens?

[Simme]

Try unplugging all peripherals from your laptop.Unplug power source.remove the battery.Press and hold the power button for thirty seconds to discharge any residual power left inside.Replace the battery.Plug it back in.Push power.

What happens?

Well, unplugged power scource and the cursor. Removed battery and pushed power for 30 seconds. I don't get you with the "Replace battery". I got only one battery, i blew on it and put it back in. result: See video1 :P (fail)

[bludgard]

if you take the battery out,you have to replace it.

I take it you can't start in safe mode?

How old is this lappy?Is it still under warranty?

[Simme]

if you take the battery out,you have to replace it.

I take it you can't start in safe mode?

How old is this lappy?Is it still under warranty?

Do you mean like take it out and out it back in? or replace with another battery?

I cant start in safe mode, scince the screen is black and the computer shuts down after 1-3 second after pressing the power button.

Not sure how long a waarranty lasts, but i've had it for around 9-10 months.

[bludgard]

No,I didn't mean to put a new one in.Sorry.

You usually have at least a one year warranty.I would go that route first so as to not possibly void your warranty.

I was going to suggest you open it up to see if there was a lot of dust or something,but I don't believe that would be the case if it's not a year old.

I can only suggest that you wait until you can boot it in safe mode and navigate to "Repair" or the equivalent thereof.Since it is still new,there should be a help topic that comes up as soon as it boots to safe mode.I also have W7 and this "Help" page is there.

It may just need have a checkdisk run on it to try to repair corrupted system files.However that is just conjecture due to the fact that you can't get it to boot at this time.

If you could give a little more specs on your lappy,I could help out with research in the meantime.

[Simme]

No,I didn't mean to put a new one in.Sorry.

You usually have at least a one year warranty.I would go that route first so as to not possibly void your warranty.

I was going to suggest you open it up to see if there was a lot of dust or something,but I don't believe that would be the case if it's not a year old.

I can only suggest that you wait until you can boot it in safe mode and navigate to "Repair" or the equivalent thereof.Since it is still new,there should be a help topic that comes up as soon as it boots to safe mode.I also have W7 and this "Help" page is there.

It may just need have a checkdisk run on it to try to repair corrupted system files.However that is just conjecture due to the fact that you can't get it to boot at this time.

If you could give a little more specs on your lappy,I could help out with research in the meantime.

I dont know what you mean by specs or how to find them

-EDIT- I read somewhere that flashing caps and num means system error.

Oh, and i got the abomination to boot (finally)

Let's see how long it takes for it to crash. I'll make a safety backup on my files now.

[bludgard]

What is the manufacturer of the laptop?

What is the model #?

Where was it puchased?

How long has this issue been going on?

Have you recently installed any new hardware/software corresponding with the time of this issue?

Basically any knowledge you may have that can help in trying to identifying the problem. ;)

[Simme]

What is the manufacturer of the laptop?

What is the model #?

Where was it puchased?

How long has this issue been going on?

Have you recently installed any new hardware/software corresponding with the time of this issue?

Basically any knowledge you may have that can help in trying to identifying the problem. ;)

I got the lappy to start now. downloading WhoCrashed now and going to install it.

Can you tell me how to get to repair or similar, or maybe how to change to safe mode or whatever the name. Too busy copying my files to go googling now :P And the computer is made in china ;) -EDIT- And the day it crashed first, i installed Hero Online, i'll chech it for pink elephants.

[bludgard]

Reboot and press F8 untill it starts loading in Advanced Boot Options.

Repair Your Computer is the first option that comes up.

Give it a try.

[bludgard]

Repair Your Computer> Shows a list of system recovery options that you can use to repair startup problems, run diagnostics, or restore your system. This option is only available if you have the 100 MB System Reserved partition created during the installation of Windows 7, or if you have a OEM factory recovery partition instead of a Windows 7 installation disc. If you have a Windows 7 installation disc, the System Recovery Options are located on the installation disc as well.

Safe Mode> This starts Windows 7 with a minimal set of drivers and services.

Safe Mode with Networking> This starts Windows 7 in safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

Safe Mode with Command Prompt> This starts Windows 7 in safe mode with a command prompt window instead of the usual Windows interface. To exit from here, press Ctrl+Alt+Delete or type Exit and press Enter.

Enable Boot Logging> Creates a file named ntbtlog.txt, that lists all the drivers that are installed during startup and that might be useful for advanced troubleshooting.

Enable Low Resolution Video (640 X 480)> Starts Windows 7 using your current video driver and using low resolution and refresh rate settings. You can use this mode to reset your display settings, or to use a television monitor with your computer if needed.

Last Know Good Configuration (advanced)> Starts Windows 7 with the most recent registry and driver configurations that worked successfully. Every time you turn your computer off and Windows 7 shuts down successfully, important system settings are saved in the registry. You can use those settings to start your computer if a problem occurs. For example, if a new driver for your video card is causing problems, or an incorrect registry setting is preventing Windows 7 from starting correctly, you can restart your computer using Last Known Good Configuration.

Directory Services Restore Mode> Starts Windows 7 domain controller running Active Directory so that the directory service can be restored. This option is intended for IT professionals and administrators.

Debugging Mode> Starts Windows 7 in an advanced troubleshooting mode intended for IT professionals and system administrators.

Disable Automatic Restart on System Failure> Prevents Windows 7 from automatically restarting if an error causes Windows 7 to fail. Choose this option only if Windows 7 is stuck in a loop where Windows 7 fails, attempts to restart, and fails again repeatedly.

Disable Driver Signature Enforcement> Allows drivers containing improper signatures to be temporarily installed.

Start Windows Normally> Starts Windows 7 in its normal mode to the logon screen or user desktop. This can be helpful after a improper shutdown.

[Simme]

I'll reboot the computer after the virus search finishes.

I'll uninstall Veoh and check Hero online for pink elephants in the meantime.

[bludgard]

I'll reboot the computer after the virus search finishes.

I'll uninstall Veoh and check Hero online for pink elephants in the meantime.

Virus search?

I would think you would be searching for system failures.

[Simme]

I'll reboot the computer after the virus search finishes.

I'll uninstall Veoh and check Hero online for pink elephants in the meantime.

Virus search?

I would think you would be searching for system failures.

i'll check for system fails after the virus search. Had some virus before on another computer that did similar things and it gave me popups. No popups, but why take the chance?

[bludgard]

Hope you get it all worked out.

Movin' on....